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Seamless Onboarding Мобиль банк кушымтасы by Getirfinans Design Studio

Seamless Onboarding Мобиль банк кушымтасы by Getirfinans Design Studio is a highly esteemed winner of the very prestigious 2026 A' Design Award Көмеш бүләге in Мобиль Технологияләр, Кушымталар һәм Программа Тәэмин Дизайны Competition Category.


КөмешМобиль· 2026

Seamless Onboarding Мобиль банк кушымтасы

by Getirfinans Design Studio

Client: GetirFinans

A' Design Award Көмеш бүләге Winner in Мобиль Category

Colors

The Design

About Seamless Onboarding Мобиль банк кушымтасы

Seamless Onboarding — Getir кушымтасы эчендәге GetirFinans санлы банкы өчен эшләнгән мобиль банк хезмәтенә теркәлү тәҗрибәсе. Кулланучылар счет ачалар, шәхесне раслау процедурасын үтәләр һәм физик картаны берничә минут эчендә курьер аша алалар — нәкъ азык-төлек заказы китерелгән кебек. Курьер аша раслау уңышсыз булса, процесс шунда ук видео аша раслау белән дәвам итә. Ачык күрсәтмәләр, аз санлы адымнар һәм гади микро-үзара тәэсирләр икеләнүне киметә. Интерфейслар тиз җавап бирүче эшчәнлек өчен SwiftUI һәм Compose ярдәмендә төзелгән.

The Recognition

About the A' Design Award Көмеш бүләге

Seamless Onboarding Мобиль банк кушымтасы – A' Design Award Көмеш бүләге җиңүчесе, бу гадәттән тыш абруйлы танып белү, ул югары класслы, чибәр һәм тәэсирле дизайннарга бирелә. Көмеш җиңүчеләре – үз дизайнерларының искиткеч белемен, талантын һәм үткенлеген күрсәтүче бик ялтыравыклы һәм иҗади эшләр. Seamless Onboarding Мобиль банк кушымтасы искиткеч, үрнәк булырлык, игътибарга лаеклы профессиональ һәм тирән яңалыклы әсәр булыр дип көтелә. A' Design Award Көмеш бүләге җиңүче бу дизайн – сәнгать, фән, дизайн һәм технология чикләрен алга җигүче файдалы, югары бәяләнгән уйлап табу. Seamless Onboarding Мобиль банк кушымтасы – күпләрнең көнләшкән, теләкләрне уятучы, уңай хисләр китерүче һәм хәйранлык һәм гаҗәпләнү тудыручы иҗат җимеше.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties
GetirFinans reimagines what a bank can feel like. It is the first digital bank born inside a super app ecosystem, where groceries, payments, and finance come together seamlessly. Its innovation lies in empathy. It knows when you might need credit, creates your card instantly, and delivers it in minutes. It turns transactional moments into emotional ones.
For Getir, this experience extends the brand DNA of instant comfort from food to finance. It delivers premium, effortless, and accessible banking at Getir speed.
Dimensions & Packaging
GetirFinans is a mobile first digital banking experience embedded in the Getir app. It supports real time onboarding, identity verification, card issuance, and courier based delivery. The system integrates logistics infrastructure, digital verification tools, and banking services into a single flow optimized for speed, accessibility, and reliability.
Tags
mobile banking, service banking, finance, digital banking
Production Technology
The product was designed through iterative design sprints using interactive prototypes. SwiftUI and Compose were used to ensure high performance and responsive interfaces. Courier verification flows were technically integrated with onboarding systems. Polygon based delivery logic and proximity rules enabled reliable card delivery within minutes while maintaining security and scalability.
Design Challenge
The main challenge was merging regulated banking processes with ultra fast delivery expectations. Internally, banking requires trust and accuracy, while externally it must comply with legal identity verification and logistics constraints. Designing a flow that feels instant but remains secure required aligning finance, product, and courier operations into one seamless experience without overwhelming users.
Research
This project used mixed research to reduce onboarding time and delivery friction in digital banking. Usability testing, journey mapping, and A B testing were conducted using interactive prototypes, analytics, and delivery simulations. Research focused on digitally active banking users. Results showed that speed and reliability were critical to trust. Courier based onboarding increased adoption and confidence, leading to faster conversion, higher satisfaction, and new expectations for instant banking experiences.
Inspiration
Getir transformed everyday convenience by delivering groceries in minutes to millions of users. GetirFinans was inspired by extending this same sense of immediacy into the world of finance, making premium banking accessible to all. Built with the clarity and speed of e-commerce journeys, users can open an account within minutes and receive their card through a Getir courier, just like a regular order. From motion design to microcopy, every touchpoint is crafted to make banking feel simple, human, and naturally effortless.
Project Duration
The project started in August 2024 in Istanbul and finished in October 2025
Operation Flow
GetirFinans onboarding works like ordering groceries. Users open an account inside the Getir app, complete identity verification, and receive their physical card within minutes via a Getir courier. The flow adapts in real time. If courier verification fails, users continue instantly with video verification. Clear guidance, minimal steps, and friendly micro interactions reduce anxiety and make banking feel fast, human, and effortless.
Patents
Copyrights belong to Getir Teknolojik Hizmetler A.Ş.
Team Members
Erkan Soyupak
Aybüke Salur
Sedef Dilek Erdoğan
Image Credits
Image #1: GetirFinans Design Studio, Image #2: GetirFinans Design Studio, Image #3: GetirFinans Design Studio, Image #4: GetirFinans Design Studio, Image #5: GetirFinans Design Studio

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