Bronze Interface, Interaction and User Experience Design · 2022
Infoflow Knowledge Management Enterprise Office Software
by Ying Li, Wei He, Meng Xu and Yang Zhang
- A' Design Award 2022 Bronze Winner in Interface, Interaction and User Experience Design
- Awarded April 15, 2022
- CLIENT: Baidu Online Network Technology (Beijing) Co., Ltd
- Estimated Number of Design Views: 16,049
- Verification code 92ADFED685 · Verify this award
About Infoflow Knowledge Management Enterprise Office Software
Infoflow Knowledge Management is enterprise office software for collecting, organizing and reusing company knowledge. The software sorts information into clear categories and recommends content according to each employee's role. Artificial intelligence identifies the office situation, so related knowledge can be opened from a conversation or a meeting through a single link. Searches can be made by keyword, path or theme. The application runs on Android, iOS, MacOS and Windows with a consistent experience. The aim is to reduce the loss of valuable enterprise information.
Press Kit
- Unique Properties
- As enterprise data is growing at an annual rate of 42.2% with 68% not being utilized, the valuable enterprise information can be easily lost, impeding the enterprise’s innovative development. With this design, we hope to provide enterprises and employees with structured information and new experience of knowledge acquisition through intelligent information classification, match information accurately with employees’ roles and office scenarios, and improve efficiency of valuable information use
- Dimensions & Packaging
- Universally applicable to all models including Android, iOS, MacOS and Windows and all sizes
- Tags
- Enterprise office, AI, user experience, UI design, design system, office system, knowledge management
- Production Technology
- The app is universally applied to Android, iOS, MacOS and Windows. Consistent experience is provided for different terminals depending on multiple AI technologies
- Design Challenge
- Current enterprises mainly rely on traditional management software and full-time staff for information management. Now we face two main challenges. Deeply integrate AI in product design, and integrate and distribute enterprise information in a more systematic manner, to improve the efficiency of data query. Associate knowledge with specific scenarios based on personas, and allow any member to study new knowledge quickly and easily in multiple scenarios
- Project Duration
- The project was launched in early 2021 and the released version was available in September 2021. The software is updated online. The development team are in Beijing.
- Operation Flow
- Featuring structured information classification and rich content display, it helps users search for knowledge conveniently and flexibly through keywords, paths and themes. It recommends information based on employees’ profiles, enabling users to view and acquire relevant knowledge accurately. It identifies office scenarios based on AI technologies, so users can study new knowledge rapidly and easily by clicking a link in a conversation, meeting or other working scenario
- Research
- We have conducted user research through questionnaire and interview for enterprise users of different roles and functions. In this way, we not only understand enterprise employees’ pain points in knowledge production and accumulation, but also deeply explore the habits of information organization and application in work against important functions
- Inspiration
- Embodying the future trend of digital office, it provides solutions for enterprises to accumulate and reuse high-value information based on AI technologies. It improves the utilization of enterprise data by means of clear information classification and personalized knowledge recommendation; and inspires enterprises’ sustainable knowledge accumulation capacity based on identification and conversion of work data. It enables employees to enjoy the benefits of the digital era fairly and efficiently.
- Image Credits
- Copyrights belong to Baidu Online Network Technology (Beijing) Co., Ltd.2020