Uyilo olubizwa ngokuba yi-Ling I-App Ye-Chatbot olwenziwe ngu-Qian Wan ngumwini obekekileyo webhaso elinobukhazikhazi le-2023 Ibhaso Lentsimbi le-A' Design Award Kudidi Lokhuphiswano lwe-Uyilo loBuxhakaxhaka beMobhayili, iiAplikeyishini kunye neSoftwe.

IntsimbiImobhayili· 2023

Ling I-App Ye-Chatbot

ngu Qian Wan

Umxhasi: Qian Wan

Umwini we-Ibhaso Lentsimbi le-A' Design Award Kudidi Lwe-Imobhayili

20,987

Umwini Webhaso Oqinisekisiweyo

Qinisekisa Isimo Sebhaso se-#144682

Jonga kwi-A' Design Award Uxwebhu Lweendaba Ibheji Yembasa

Imibala

Uyilo

Malunga ne-Ling I-App Ye-Chatbot

U-Ling nguhlelo-ncedo lwe-chatbot yeselula yemfundo enikezela ngezixhobo zokufunda ezithembekileyo malunga nokulingana, ukwahluka, kunye nokubandakanywa ukunceda abafundi bamazwe angaphandle baseTshayina ukuba bafunde kwaye bathintele ucalucalulo nokuxhatshazwa. I-app ikwanqoboshela abasebenzisi kwimithombo yabathembekileyo yengxelo yamatyala yesikolo sabo. Ngokusebenzisana koncoko olunobuntu, i-app yenza kube lula ukuba abantu bathethe ngezihloko ezinzima.

Ukuqatshelwa

Malunga ne-Ibhaso Lentsimbi le-A' Design Award

Ling I-App Ye-Chatbot ngumphumeleli weIbhaso Lentsimbi le-A' Design Award, ukuqatshelwa okuhlonitshwayo okunikwa imiyilo elungileyo eyanelisa iimfuno zobungcali neemveliso ezilindelekileyo kwimveliso ezicwangciswe kakuhle. Abaphumeleleyo beNtsimbi babonisa ubuchule obukhulu, ubuchule obuphezulu, ukuqonda kwengcali namandla okuyila abayili babo. Ling I-App Ye-Chatbot iyathenjwa ukuba ibe yimveliso exatyiswa kakhulu, edunyiswayo nethandwayo esebenzayo neyinto entsha. Lo myilo uphumeleleyo weIbhaso Lentsimbi le-A' Design Award udibanisa iindlela ezilungileyo kakhulu zemboleko kwaye unezimpawu zobuchwephesha ezifanelekileyo ezidityaniswe nolwazi netalente. Ling I-App Ye-Chatbot iyahlonelwa ngenxa yenkcukacha yayo kwaye yacwangciselwa ukunika uphuculo lomgangatho wobomi olunceda ukwenza ihlabathi libe yindawo engcono.

Emva Koyilo

Ikhithi Yeendaba

Iziqinisekiso, amalungu eqela kunye neenkcukacha zobugcisa ezinikezelwe ngumyili.

Iimpawu Ezizodwa: Ling is a mobile based educational purposed chatbot that provides real time inquiry functionality and learning resources about equity, diversity, and inclusion to help Chinese international student to identify and prevent discrimination and harassment that happened to them. The app also connects users to their school’s trustful case report sources.
Imilinganiselo nePakishini: The app is designed for iOS.
Iithegi: Social Equity, Chatbot, mobile app design, User experience, Information Architecture
Ubuchwepheshe Bokuvelisa: I used Miro board to synthesize research findings. The interface design was done through Figma, Sketch, Figma, and Illustrator.
Umngeni Woyilo: It was hard to initiate such a difficult topic with people who experienced racial discrimination. Sharing my own stories that resonate with people helped me drive the conversation. I also found that much existing research has been done only on post-discrimination experience, but it doesn't cover all the needs. People often didn't realize when things happened, not to mention to look for help in time. After mapping out their journey, I realized that lack of knowledge leads to those consequences.
Uphando: I interviewed 11 Chinses international students who are currently studying in the USA and who had experienced racial discrimination. I mapped their journey, mood, and reaction with the user journey to identify the design opportunity. Then I did literature research to learn how to measure racial discrimination systematically.
Inkuthazo: COVID19 has driven racism and violence against Asians. Chinese international students who are coming from a very distinct culture study abroad, and are new to a culture. They are less sensitive to racial discrimination when it is happening to them. Although those aggressions are often subtle, they can be just as harmful to health and well-being.
Ubude Beprojekthi: The project started in June 2021 in LA and finished in August 2022 in Seattle
Ukuhamba Komsebenzi: The first time users will be asked to connect with their student account so that the app will provide the most easy to access and trustful resource for the students. When users are not sure if they experienced racial discrimination, simply by chatting with Ling, she will use a conversation based approach to identify the racial discrimination types step by step and provide support by connecting users with their school’s EDI department.