iDwell Sọfitiwia Iṣakoso Ibaṣepọ Onibara by Maria Roen

iDwell Sọfitiwia Iṣakoso Ibaṣepọ Onibara by Maria Roen is a highly esteemed winner of the very prestigious 2023 Àmì-ẹ̀yẹ Idẹ A' Design Award in Àpẹẹrẹ Ojú-ìbáṣepọ̀, Ìbáṣepọ̀ àti Ìrírí Olùlò Competition Category.

IdẹOjú-ìbáṣepọ̀· 2023

iDwell Sọfitiwia Iṣakoso Ibaṣepọ Onibara

by Maria Roen

Client: iDWELL

Àmì-ẹ̀yẹ Idẹ A' Design Award Winner in Ojú-ìbáṣepọ̀ Category

17,750

Verified Award Winner

Verify Award Status for #149737

View at A' Design Award Press Release Award Badge

Colors

The Design

About iDwell Sọfitiwia Iṣakoso Ibaṣepọ Onibara

iDwell jẹ́ sọfitiwia iṣakoso ibaṣepọ onibara tí a ṣe fún ìṣàkóso ohun ìní. Ìṣàkóso ohun ìní ní í ṣe pẹ̀lú ọ̀pọ̀lọpọ̀ àlàyé, àwọn ìwé pàtàkì àti àwọn olùkọ́lé. iDwell máa ń ṣiṣẹ́ láìfọwọ́kàn lórí àwọn ìlànà déédéé láti dín iṣẹ́ yìí kù. Àwọn ẹ̀yà rẹ̀ ni títí-tíkẹ́ẹ̀tì ìtọ́jú, ìṣọ̀kan pípé pẹ̀lú ímeèlì àti ìbánisọ̀rọ̀, àti iṣẹ́-ọnà tí ń ṣiṣẹ́ láìfọwọ́kàn. Àwọn ohun èlò ọ̀tọ̀ọ̀tọ̀ ń ṣiṣẹ́ fún àwọn onílé àti àwọn agbatọ́kù. Pátákó ìṣàkóso tí a lè ṣàtúnṣe sí fi àwọn ìtúpalẹ̀, àwọn iṣẹ́ àti ìbéèrè tí kò tíì parí, àwọn ìránṣẹ́ tí a kò tíì kà àti ìwé ìròyìn hàn. Ètò ìlànà yíyan tí ó rọ̀ mọ́ ń ràn àwọn olùmúlò lọ́wọ́ láti ṣiṣẹ́ pẹ̀lú ọ̀pọ̀lọpọ̀ dátà.

The Recognition

About the Àmì-ẹ̀yẹ Idẹ A' Design Award

iDwell Sọfitiwia Iṣakoso Ibaṣepọ Onibara jẹ́ olùborí Àmì-ẹ̀yẹ Idẹ A' Design Award, ìdánimọ̀ olókìkí gan-an tí a fún àwọn àwòṣe tó tayọ tí wọ́n yàtọ̀ nípasẹ̀ ìṣẹ̀dá, àrékérekè àti ọgbọ́n inú. Àwọn olùborí Idẹ jẹ́ àwọn ohun èlò tó ní ìjáfáfá gan-an tí wọ́n sì ní ìṣẹ̀dá tó yani lẹ́nu tí wọ́n ń ṣe ẹ̀rí ìrírí gbígbòòrò, ìrònú àti ọgbọ́n àwọn olùṣàwòṣe wọn. A retí pé iDwell Sọfitiwia Iṣakoso Ibaṣepọ Onibara yóò jẹ́ ohun tí a kà sí gidigidi, tí a gbóríyìn fún tí a sì nífẹ̀ẹ́, tó jẹ́ ti ọ̀jáfáfá lọ́nà tó ṣe pàtàkì tó sì ní ìmúṣẹ̀dá tuntun. Àwòṣe tó borí Àmì-ẹ̀yẹ Idẹ A' Design Award yìí ń kó àwọn ọ̀nà tó dára jùlọ nínú iṣẹ́ ọnà, sáyẹ́ǹsì, àwòṣe àti ìmọ̀-ẹ̀rọ jọ, ó sì tayọ nítorí àfiyèsí rẹ̀ sí àwọn àlàyé kékeré. iDwell Sọfitiwia Iṣakoso Ibaṣepọ Onibara ń tẹ́ àwọn ohun tí a nílò lọ́rùn lọ́nà àgbàyanu, ó ń fọwọ́ kan àwọn ìfẹ́ inú, ó ń gbà ọkàn ó sì ń fa ìfẹ́ láti mọ̀ mọ́ra.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties: Property management is a complex and stressful. Managers work with a large amount of information, documents and contractors. iDWELL is CRM software specially designed for property management. It automates routine processes and makes your work easier and features include maintenance ticketing, full email and communication integration, automated workflow, and separate landlord and tenant facing apps.
Dimensions & Packaging: iDWELL is an international PropTech startup developing SaaS CRM-Software for real estate and property management.
Tags: Services Design, Dashboard, Desktop Application, User Experience, User Interface, Interaction Design, Digital Interaction, SaaS, CRM-Software
Production Technology: For redesign we used Sketch, Figma, Adobe XD, After Effect, and Miro. In addition, we used many research tools as user journey maps and user stories to design the experience.
Design Challenge: The purpose of iDWELL is to provide all the necessary functions and features for real estate management. It was challenging to place all the functions of the platform, big data and analytics on one page, not overloading layout and creating an intuitive interaction for our users. We had to spend an extensive amount of time simplifying the complicated information and creating the perfect user journey.
Research: During the initial stage, we analyzed the current design and interviewed users. We found a lot of pain points that managers were experiencing, also we analyzed the market and competitors. Based on the collected information and feedback, we became aware of the scope of the problems and began to create and test hypotheses. In the process, we did a lot of A/B testing before finalizing the redesign.
Inspiration: The valuation of the global real estate market is about $300 trillion, making it one of the largest in the world. Despite its great potential, this industry is still conservative and inert. Property management is the daily oversight of residential, commercial, or industrial real estate by a third-party contractor. Generally, property managers take responsibility for day-to-day repairs and ongoing maintenance and upkeep of properties.
Project Duration: Austria
Operation Flow: On the home page, users can view a customizable dashboard with analytics, open tasks and requests, unread letters, and a news feed. To work with a large amount of data, the user can operate a flexible filter system. With the iDWELL app, tenants and owners have access to important documents such as tenancy agreements, EPCs or GSCs. Customer evaluations give you valuable feedback to help you optimise your service. All communication channels such as emails, the app, the Digital Newsboard, and your ERP system are bundled in the one platform. Using smart technology, the workflow bot provides intelligent answers to your customers’ queries and initiates further communication with the contractors you trust. Enquiries from owners and tenants can be processed automatically through the mobile CRM software, making folders a thing of the past. iDWELL has already been integrated with accounting systems such as IGEL and Real Data. That way, data about customers and properties as well as documents and tickets can be transmitted hassle-free.
Image Credits: Maria Roen