Easy PT Easy 物理治疗分诊应用程序 by Stacey Chen is a highly esteemed winner of the very prestigious 2026 A' Design Award 铁奖 in 移动技术、应用与软件设计 Competition Category.

铁移动· 2026

Easy PT Easy 物理治疗分诊应用程序

by Stacey Chen

Client: Stacey Chen

A' Design Award 铁奖 Winner in 移动 Category

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Verified Award Winner

Verify Award Status for #173959

Visit Site View at A' Design Award Press Release Award Badge

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The Design

About Easy PT Easy 物理治疗分诊应用程序

Easy PT Easy 是一款移动应用程序,引导初次接受物理治疗的患者踏上清晰而明了的诊疗旅程。繁琐的纸质表格被简化的入门引导流程所取代。症状自我评估工具帮助用户了解自身疼痛状况,直连通道让用户无需全科医生转诊即可与物理治疗师建立联系。贴近生活的真实案例与简洁的界面设计缓解了用户的焦虑情绪并建立起信任感。该应用程序旨在帮助患者在康复过程中发挥主动作用。

The Recognition

About the A' Design Award 铁奖

Easy PT Easy 物理治疗分诊应用程序是 A' Design Award 铁奖得主，这是授予满足人们对设计精良的创作所期待的专业与工业要求的优良设计的声望认可。铁奖得主展现出其创作者的高超技艺、高度专业化、专家级的理解力和创造能力。预计Easy PT Easy 物理治疗分诊应用程序将成为一件备受推崇、令人钦佩且被珍爱的创作，既实用又创新。这件赢得 A' Design Award 铁奖的设计整合了行业最佳实践，并拥有与专业知识和才华相结合的称职技术特性。Easy PT Easy 物理治疗分诊应用程序因其严谨而受到尊重，旨在提供有助于让世界变得更美好的生活品质改善。

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties: Easy PT-Easy a user-friendly app that guides first-time physical therapy patients through a clear, informed care journey. It replaces paperwork with a streamlined onboarding process, offers symptom self-assessment tools, and connects users directly with PTs, removing the need for a general doctor referral. Through relatable case examples and intuitive design, it eases anxiety, builds trust, and empowers patients to take an active role in their recovery.
Dimensions & Packaging: As a digital product, Easy PT-Easy was designed for mobile platforms with a responsive UI adaptable to various screen sizes. It was prototyped using Figma, focusing on accessibility, touch-friendly interaction, and clear visual hierarchy. The app features symptom check tools, narrative-based onboarding, and direct PT connection pathways, all optimized for user flow efficiency and emotional clarity in first-time physical therapy experiences.
Tags: App Design, UIUX, User Experience Design, User Interface Design, Design Reserach, Mobile App, Physical Therapy, PT, Virtual Triage
Production Technology: Stacey Chen employed human-centered design methods, beginning with qualitative research through interviews and journey mapping to identify user pain points. She synthesized insights into key design goals: clarity, empathy, and accessibility. Low-fidelity wireframes and user flows were iterated based on feedback, leading to a refined prototype. The final design emphasizes intuitive interaction, storytelling, and efficient onboarding tailored to first-time PT patients.
Design Challenge: The hardest part was addressing patients’ emotional uncertainty while navigating the complexity of the healthcare system. Social stigma around injury and limited access to clear information made it difficult for users to trust or engage early. Technological limitations in existing PT systems and privacy concerns also posed challenges. Overcoming these meant designing a solution that felt human, safe, and intuitive, bridging gaps in empathy, access, and communication.
Research: This project used qualitative research to understand the emotional and practical challenges of starting physical therapy. The goal was to uncover patient pain points and gaps in the process. Interviews and surveys were conducted with both patients and clinicians. Insights revealed confusion, fear, and a lack of clear guidance. These findings shaped a design that simplifies the PT journey, improves communication, and encourages early engagement, benefiting both healthcare systems and patient well-being.
Inspiration: Having gone through a serious accident, Stacey Chen experienced firsthand the confusion and anxiety surrounding physical therapy. This inspired her to investigate how design could ease that journey. Through interviews with patients and clinicians, she identified critical gaps in communication and preparedness. The resulting design blends empathetic storytelling with intuitive tools to guide users, reduce anxiety, and improve access to physical therapy.
Project Duration: The project started in January 2024 in Chicago and finished in June 2024 in Chicago.
Operation Flow: Easy PT-Easy guides users step by step, starting with a simple introduction and relatable story to ease anxiety. Users answer a few questions about their pain, and the app helps them understand what might be happening. It then connects them directly to a physical therapist. No doctor visit needed. By setting clear expectations and using friendly language, the app helps patients feel more prepared, supported, and confident about starting their recovery journey.
Image Credits: Image #1: Illustrator Stacey Chen, Easy PTeasy, 2024. Image #2: Illustrator Stacey Chen, Easy PTeasy, 2024. Image #3: Illustrator Stacey Chen, Easy PTeasy, 2024. Image #4: Illustrator Stacey Chen, Easy PTeasy, 2024. Image #5: Illustrator Stacey Chen, Easy PTeasy, 2024.