Intelehealth Uhlelo Lokusebenza Lwewebhu Lomakhalekhukhwini by Vishal Jadhav - Prismic Reflections

Intelehealth Uhlelo Lokusebenza Lwewebhu Lomakhalekhukhwini by Vishal Jadhav - Prismic Reflections is a highly esteemed winner of the very prestigious 2023 Umklomelo Webhulonzi we-A' Design Award in Ukudizayina I-Inthafeyi Competition Category.

IbhulonziI-Inthafeyi· 2023

Intelehealth Uhlelo Lokusebenza Lwewebhu Lomakhalekhukhwini

by Vishal Jadhav - Prismic Reflections

Client: Intelehealth

Umklomelo Webhulonzi we-A' Design Award Winner in I-Inthafeyi Category

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Colors

The Design

About Intelehealth Uhlelo Lokusebenza Lwewebhu Lomakhalekhukhwini

Abantu abangaphezu kwezigidi ezingu-400 emhlabeni wonke abakwazi ukuthola usizo lwezempilo oluyisisekelo futhi iningi labo livela ezindaweni zasemakhaya. Uhlelo lokusebenza lweselula lwe-Intelehealth lusiza abasebenzi bezempilo bomphakathi ukuthi banikeze lezi zinsizakalo ezindaweni ezikude. Nakuba, ngohlelo lwewebhu odokotela bangahlinzeka ngokubonisana nesineke bekude. I-Prismic Reflections ihlele kabusha zombili izinhlelo zokusebenza ukuxazulula izinkinga ezinjengokunciphisa isikhathi sokuphothula umsebenzi, ukusebenza okungenazihibe endaweni ephansi yenethiwekhi yeselula, ukunciphisa isikhathi sokuqeqeshwa, inqubo elula yokuxilongwa kwesiguli, ukubhukha kalula kanye nenqubo yokulandelela.

The Recognition

About the Umklomelo Webhulonzi we-A' Design Award

Intelehealth Uhlelo Lokusebenza Lwewebhu Lomakhalekhukhwini iwinile uMklomelo Webhulonzi we-A' Design Award, ukwaziswa okuhloniphekile kakhulu okunikezwa imiklamo ephawulekayo eyehlukaniswa ukudala, ubuhlakani nobukhali bengqondo. Abawinile beBhulonzi yimisebenzi enobuchule obukhulu nedala ngokumangalisayo eqinisekisa isipiliyoni esibanzi, umcabango nobuhlakani babaklami babo. Intelehealth Uhlelo Lokusebenza Lwewebhu Lomakhalekhukhwini ilindeleke ukuba ibe yinto exatshwa kakhulu, edunyiswayo nethandwayo, enobungcweti obuphawulekayo nezinto ezintsha. Lo mklamo owinile uMklomelo Webhulonzi we-A' Design Award uhlanganisa izindlela ezinhle kakhulu ebuciko, esayensi, ekuklameni nasebuchwepheshe futhi uhamba phambili ngenxa yokunaka kwawo imininingwane. Intelehealth Uhlelo Lokusebenza Lwewebhu Lomakhalekhukhwini iyanelisa izidingo ngokumangalisayo, ithinta izifiso, iheha imizwa futhi ikhanga ukufuna ukwazi.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties: Over 400 million people all over the world don't have access to basic health care and majority of them are from rural areas. Intelehealth Mobile app helps community health workers to take these services to the remote areas and using web app doctors can serve remotely. We redesigned the new User Experience to solve challenges like reducing time to complete task, easy navigation, reduce training time, clear diagnosis process, seamless doctor appointment booking and make tracking easy.
Dimensions & Packaging: The design is made for android mobile application and web application. The same design is used for developing progressive web app - PWA
Tags: UX, UI, Design, User Interface, Telehealth, Mobile Application, Web Application
Production Technology: User-Centered Design Approach, applied various qualitative and quantitive research methods to identify and articulate problem statement and to arrive various solution ideas. Ideas are iterated several times, tested to arrive on final design solution.
Design Challenge: Empathising with people in rural areas, their struggle in using digital platforms, understanding their constraints, language barrier and coming up with very simple, obvious, easy to understand solutions was hardest part in the project. Enabling application to even work in no network area, updating user with current status and setting up the right expectations while usage was another challenge.
Research: Used research methods - user interviews, empathy maps, competitive benchmarking, stakeholder workshops, card sorting, surveys, usability testing to identify & articulate problem statement and to arrive various solution ideas.
Inspiration: In rural area, community health workers plays a crucial role where availability of doctors are rare. Since community health worker come villages, they struggle in navigating app features, working in no network area, capturing patient symptoms etc. Multilingual Mobile App is designed with deep research for understanding mental model, aspirations, daily tasks and accessibility constraints of underprivileged people. Web application is made for remote doctors to improve their work efficiency.
Project Duration: Project started in January 2022 and completed in Octorber 2022. This project was executed remotely by different team members, Design Studio headquarter is in Nashik.
Operation Flow: Mobile application can be used by health workers and community health workers on their mobile device while examining patients. Web application is used from doctors on the laptops or desktops, while reviewing patient details, online visit booking, conducting a live call or prescribing a medication to them.
Team Members: Vishal Jadhav, Rohit Shimpi, Vishakha Thole, Raj Varma and Neha Varma, Intelehealth Client Team
Image Credits: - Free for commercial use Images used from: Unsplash.com

- Royalty free images purchased, paid licensed obtained from: shutterstock.com
License details of all images can be found in PDF Document attached with submission entry