Intelehealth 行動網路應用程式 by Vishal Jadhav - Prismic Reflections

Intelehealth 行動網路應用程式 by Vishal Jadhav - Prismic Reflections is a highly esteemed winner of the very prestigious 2023 A' Design Award 銅獎 in 介面、互動及用戶體驗設計 Competition Category.

銅介面· 2023

Intelehealth 行動網路應用程式

by Vishal Jadhav - Prismic Reflections

Client: Intelehealth

A' Design Award 銅獎 Winner in 介面 Category

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Verified Award Winner
Verify Award Status for #148944

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Colors

The Design

About Intelehealth 行動網路應用程式

全世界有超過 4 億人無法獲得基本醫療保健，其中大多數來自農村地區。 Intelehealth 行動應用程式可協助社區衛生工作者為偏遠地區提供這些服務。而透過網路應用程序，醫生可以遠端為患者提供諮詢。 Prismic Reflections 重新設計了這兩個應用程序，以解決諸如減少任務完成時間、低移動網絡區域無縫操作、減少培訓時間、簡單的患者診斷過程、輕鬆的預約和跟踪過程等問題。

The Recognition

About the A' Design Award 銅獎

Intelehealth 行動網路應用程式是 A' Design Award 銅獎得主，這是授予以創造力、獨創性和敏銳見長的傑出設計的極具聲望的認可。銅獎得主是技藝嫻熟、創意驚人的作品，印證了其設計師豐富的經驗、想像力與機智。預計Intelehealth 行動網路應用程式將成為一件備受推崇、令人欽佩且被珍愛的物品，兼具顯著的專業性與創新性。這件贏得 A' Design Award 銅獎的設計融入藝術、科學、設計和技術領域的最佳實踐，並因注重細節而出類拔萃。Intelehealth 行動網路應用程式出色地滿足需求，觸動渴望，迷住情感，並吸引好奇心。

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties: Over 400 million people all over the world don't have access to basic health care and majority of them are from rural areas. Intelehealth Mobile app helps community health workers to take these services to the remote areas and using web app doctors can serve remotely. We redesigned the new User Experience to solve challenges like reducing time to complete task, easy navigation, reduce training time, clear diagnosis process, seamless doctor appointment booking and make tracking easy.
Dimensions & Packaging: The design is made for android mobile application and web application. The same design is used for developing progressive web app - PWA
Tags: UX, UI, Design, User Interface, Telehealth, Mobile Application, Web Application
Production Technology: User-Centered Design Approach, applied various qualitative and quantitive research methods to identify and articulate problem statement and to arrive various solution ideas. Ideas are iterated several times, tested to arrive on final design solution.
Design Challenge: Empathising with people in rural areas, their struggle in using digital platforms, understanding their constraints, language barrier and coming up with very simple, obvious, easy to understand solutions was hardest part in the project. Enabling application to even work in no network area, updating user with current status and setting up the right expectations while usage was another challenge.
Research: Used research methods - user interviews, empathy maps, competitive benchmarking, stakeholder workshops, card sorting, surveys, usability testing to identify & articulate problem statement and to arrive various solution ideas.
Inspiration: In rural area, community health workers plays a crucial role where availability of doctors are rare. Since community health worker come villages, they struggle in navigating app features, working in no network area, capturing patient symptoms etc. Multilingual Mobile App is designed with deep research for understanding mental model, aspirations, daily tasks and accessibility constraints of underprivileged people. Web application is made for remote doctors to improve their work efficiency.
Project Duration: Project started in January 2022 and completed in Octorber 2022. This project was executed remotely by different team members, Design Studio headquarter is in Nashik.
Operation Flow: Mobile application can be used by health workers and community health workers on their mobile device while examining patients. Web application is used from doctors on the laptops or desktops, while reviewing patient details, online visit booking, conducting a live call or prescribing a medication to them.
Team Members: Vishal Jadhav, Rohit Shimpi, Vishakha Thole, Raj Varma and Neha Varma, Intelehealth Client Team
Image Credits: - Free for commercial use Images used from: Unsplash.com

- Royalty free images purchased, paid licensed obtained from: shutterstock.com
License details of all images can be found in PDF Document attached with submission entry