Ender Turing SaaS
by Lidiia Suslova
- Awarded April 15, 2023
- CLIENT: Ender Turing
- 7.253
Ender Turing AI speech analytics helps medium and large companies to transform their customer service from a cost center to a profit center. The platform automatically analyses calls, live chats, and emails in 24 languages. Ender Turing's solution provides meaningful insights from 100% of interactions with customers in Contact Centers. Key benefits Review 100% of conversations Immediate scoring of conversations and direct feedback to agents Individual agent’s dashboard for self-training and developing essential skills Tags and triggered notifications for fast and accurate issue-solving
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