Akbank ATM Primêre Funksie: Outomatiese Tellermasjien-koppelvlak deur Akbank T.A.S

Die ontwerp Akbank ATM Primêre Funksie: Outomatiese Tellermasjien-koppelvlak deur Akbank T.A.S is 'n hoogs gewaardeerde wenner van die baie prestigieuese 2021 A' Design Award in Silwer in die Koppelvlak-, Interaksie- en Gebruikerservaring-ontwerp-kompetisiekategorie.

SilwerKoppelvlak· 2021

Akbank ATM Primêre Funksie: Outomatiese Tellermasjien-koppelvlak

deur Akbank T.A.S

Kliënt: Akbank

Wenner van die A' Design Award in Silwer in die Koppelvlak-kategorie

40,401

Geverifieerde Toekenningswenner

Verifieer Toekenningsstatus vir #114208

Besoek Webwerf Bekyk by A' Design Award Persverklaring Toekenningskenteken

Kleure

Die Ontwerp

Oor Akbank ATM Primêre Funksie: Outomatiese Tellermasjien-koppelvlak

Akbank OTM is 'n webgebaseerde koppelvlak wat vir outomatiese tellermasjiene ontwerp is. Die koppelvlak word op skerms van 1024 by 768 pixels vertoon en ondersteun verskeie tale, insluitend Engels, Duits, Russies en Frans. 'n Persoonlike kontroleskerm bied inhoud gebaseer op gebruikersgedragpatrone en finansiële besluitnemingsmodelle. Eenvoudige uitlegte en duidelike inligting help gebruikers om elke stap te volg. Die mobiel-agtige benadering gebruik bekende interaksies, en die gemiddelde transaksie neem ongeveer tien sekondes minder as voorheen.

Die Erkenning

Oor die A' Design Award in Silwer

Akbank ATM Primêre Funksie: Outomatiese Tellermasjien-koppelvlak is 'n wenner van die A' Design Award in Silwer, 'n buitengewoon prestigieuse erkenning wat toegeken word aan topklas-, pragtige en indrukwekkende ontwerpe. Wenners in Silwer is geweldig briljante en uiters kreatiewe werke wat die uitstaande kundigheid, talent en skerpsinnigheid van hul ontwerpers illustreer. Daar word verwag dat Akbank ATM Primêre Funksie: Outomatiese Tellermasjien-koppelvlak 'n wonderlike vertoonstuk is wat merkwaardig professioneel en diepgaande innoverend is. Hierdie ontwerp wat die A' Design Award in Silwer gewen het, is 'n hoogs noemenswaardige, bewonderde uitvinding wat die grense van kuns, wetenskap, ontwerp en tegnologie bevoordeel en uitbrei. Akbank ATM Primêre Funksie: Outomatiese Tellermasjien-koppelvlak is 'n wyd beny skepping wat begeertes oproep, positiewe gevoelens bring en verbasing en verwondering wek.

Agter die Ontwerp

Persstel

Krediete, spanlede en tegniese besonderhede verskaf deur die ontwerper.

Unieke Eienskappe: Automated-Teller-Machine experience is one of the pillars for the journey of Akbank of being the future of banking with seamless omnichannel experiences and taking digital transformation to the next level in all areas. It is aimed to be the preferred and recommended cash transaction center that everyone can use the mobile like experience with a smart personalized dashboard based on behavior patterns of users and offers based on their financial decision models.
Afmetings & Verpakking: 1024px X 768px screens within an Automated-Teller-Machine device
Etikette: Banking, Personalized Experience, Smart Banking, Social Banking, Future-Proof Banking, Rewarding Banking
Produksietegnologie: The design was developed as web-based with multiple language options like English, German, Russian, French, etc.
Design Tools: Sketch, After Effects, Principle, Photoshop, Invision, Zeplin
Development tools: React.js, JavaScript, HTML5, CSS3, Java, Node.js
Ontwerpuitdaging: While working away from the physical device and its environment, designing a digital experience within an actual environment is such a sophisticated challenge. Also, during the design process, another issue was ambiguous conditions of physical environments and their impact on users. The physical environments of Automated-Teller-Machines were visited to observe the routines of users and to understand better.
Navorsing: With a human-centric approach, through a future-proof and mobile-like experience, it is aimed to support a broad range of user types and serve their needs. To achieve this, it was not only benefited from a wide range of research methods but also used data and user behavior patterns to drive design decisions. Moreover, several user testing sessions like A/B testing, usability testing, and accessibility testing were conducted to validate the hypothesizes during the prototyping period.
Inspirasie: The starting question was "How to Design Automated-Teller-Machines in a revolutionary way?". Although the number of monthly usage of Akbank ATM is around 19 million, its experience was outdated and inefficient. While the cash-centric Automated-Teller-Machine experience is still relevant in Turkey, Akbank defines the future of their experience as an important touchpoint, by considering its evolution.
Projekduur: The project's process started in March 2019, in Istanbul. The first release was in 2020. It is still an ongoing journey with design updates and user feedback.
Bedryfsvloei: Akbank designed a new experience of Automated-Teller-Machines with the mission of being future proof and sought to leverage new and old technologies to pioneer future banking. Financial clarity is provided through simple and insightful designs using data and customer insights. With the new mobile-like approach, users feel more personal via familiar interactions, the smoother and self-sufficient experience. Also, the average length of transactions is less by approximately ten seconds.
Patente: Copyrights belong to Akbank T.A.Ş, 2020.
Spanlede: Dilara Gül
Gizem Öncü
Ayhan Arslan
Anıl Emmiler
Mete Eraydın
Itır Akel
Akbank Design and Development Team
R/GA London Team
Beeldkrediete: Image #1: Illustrator Akbank Design Studio, Akbank ATM, 2020.
Image #2: Illustrator Akbank Design Studio, Akbank ATM, 2020.
Image #3: Illustrator Akbank Design Studio, Akbank ATM, 2020.
Image #4: Illustrator Akbank Design Studio, Akbank ATM, 2020.
Image #5: Illustrator Akbank Design Studio, Akbank ATM, 2020.
Video Credits: Illustrator Akbank Design Studio, Akbank ATM, 2020