iDwell Kliëntverhoudingsbestuursagteware deur Maria Roen

Die ontwerp iDwell Kliëntverhoudingsbestuursagteware deur Maria Roen is 'n hoogs gewaardeerde wenner van die baie prestigieuese 2023 A' Design Award in Brons in die Koppelvlak-, Interaksie- en Gebruikerservaring-ontwerp-kompetisiekategorie.

BronsKoppelvlak· 2023

iDwell Kliëntverhoudingsbestuursagteware

deur Maria Roen

Kliënt: iDWELL

Wenner van die A' Design Award in Brons in die Koppelvlak-kategorie

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Verifieer Toekenningsstatus vir #149737

Bekyk by A' Design Award Persverklaring Toekenningskenteken

Kleure

Die Ontwerp

Oor iDwell Kliëntverhoudingsbestuursagteware

iDwell is kliëntverhoudingsbestuursagteware wat ontwerp is vir eiendomsbestuur. Eiendomsbestuur behels groot hoeveelhede inligting, dokumente en kontrakteurs. iDwell outomatiseer roetineprosesse om daardie werkslas te verminder. Kenmerke sluit in onderhoudskaartjies, volledige e-pos- en kommunikasie-integrasie, en outomatiese werkvloei. Aparte toepassings bedien verhuurders en huurders. 'n Aanpasbare dashboard wys analise, oop take en versoeke, ongelese boodskappe en 'n nuusvoer. 'n Buigsame filterstelsel help gebruikers om met groot hoeveelhede data te werk.

Die Erkenning

Oor die A' Design Award in Brons

iDwell Kliëntverhoudingsbestuursagteware is 'n wenner van die A' Design Award in Brons, 'n hoogs prestigieuse erkenning wat toegeken word aan uitstaande ontwerpe wat gekenmerk word deur kreatiwiteit, vindingrykheid en skerpsinnigheid. Wenners in Brons is ruimskoots vaardige en opvallend kreatiewe artefakte wat die groot ervaring, verbeelding en vindingrykheid van hul ontwerpers bevestig. Daar word verwag dat iDwell Kliëntverhoudingsbestuursagteware 'n hoog aangeskrewe, bewonderde en gekoesterde voorwerp is wat merkwaardig professioneel en innoverend is. Hierdie ontwerp wat die A' Design Award in Brons gewen het, inkorporeer die beste praktyke in kuns, wetenskap, ontwerp en tegnologie en is uitstekend vanweë sy aandag aan detail. iDwell Kliëntverhoudingsbestuursagteware bevredig behoeftes pragtig, raak aan begeertes, bekoor gevoelens en spreek die nuuskierigheid aan.

Agter die Ontwerp

Persstel

Krediete, spanlede en tegniese besonderhede verskaf deur die ontwerper.

Unieke Eienskappe: Property management is a complex and stressful. Managers work with a large amount of information, documents and contractors. iDWELL is CRM software specially designed for property management. It automates routine processes and makes your work easier and features include maintenance ticketing, full email and communication integration, automated workflow, and separate landlord and tenant facing apps.
Afmetings & Verpakking: iDWELL is an international PropTech startup developing SaaS CRM-Software for real estate and property management.
Etikette: Services Design, Dashboard, Desktop Application, User Experience, User Interface, Interaction Design, Digital Interaction, SaaS, CRM-Software
Produksietegnologie: For redesign we used Sketch, Figma, Adobe XD, After Effect, and Miro. In addition, we used many research tools as user journey maps and user stories to design the experience.
Ontwerpuitdaging: The purpose of iDWELL is to provide all the necessary functions and features for real estate management. It was challenging to place all the functions of the platform, big data and analytics on one page, not overloading layout and creating an intuitive interaction for our users. We had to spend an extensive amount of time simplifying the complicated information and creating the perfect user journey.
Navorsing: During the initial stage, we analyzed the current design and interviewed users. We found a lot of pain points that managers were experiencing, also we analyzed the market and competitors. Based on the collected information and feedback, we became aware of the scope of the problems and began to create and test hypotheses. In the process, we did a lot of A/B testing before finalizing the redesign.
Inspirasie: The valuation of the global real estate market is about $300 trillion, making it one of the largest in the world. Despite its great potential, this industry is still conservative and inert. Property management is the daily oversight of residential, commercial, or industrial real estate by a third-party contractor. Generally, property managers take responsibility for day-to-day repairs and ongoing maintenance and upkeep of properties.
Projekduur: Austria
Bedryfsvloei: On the home page, users can view a customizable dashboard with analytics, open tasks and requests, unread letters, and a news feed. To work with a large amount of data, the user can operate a flexible filter system. With the iDWELL app, tenants and owners have access to important documents such as tenancy agreements, EPCs or GSCs. Customer evaluations give you valuable feedback to help you optimise your service. All communication channels such as emails, the app, the Digital Newsboard, and your ERP system are bundled in the one platform. Using smart technology, the workflow bot provides intelligent answers to your customers’ queries and initiates further communication with the contractors you trust. Enquiries from owners and tenants can be processed automatically through the mobile CRM software, making folders a thing of the past. iDWELL has already been integrated with accounting systems such as IGEL and Real Data. That way, data about customers and properties as well as documents and tickets can be transmitted hassle-free.
Beeldkrediete: Maria Roen