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Macy’s App Redesign Primary Function: Rhaglen Siopa Symudol by Willy Lai and Dave Torres

Macy’s App Redesign Primary Function: Rhaglen Siopa Symudol by Willy Lai and Dave Torres is a highly esteemed winner of the very prestigious 2020 Gwobr Arian A' Design Award in Symudol Competition Category.


ArianSymudol· 2020

Macy’s App Redesign Primary Function: Rhaglen Siopa Symudol

by Willy Lai and Dave Torres

Client: Macy's

Gwobr Arian A' Design Award Winner in Symudol Category

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Verified Award Winner

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Colors

The Design

About Macy’s App Redesign Primary Function: Rhaglen Siopa Symudol

Book Text: Mae Ap Macy's yn rhaglen siopa symudol a gafodd ei hailgynllunio yn 2019 ar gyfer dyfeisiau Android ac iOS. Mae'r rhaglen yn caniatáu i gwsmeriaid bori a phrynu cynnyrch ffasiwn, harddwch a chartref o ffôn clyfar neu dabled. Mae'r cynllun yn lân ac yn syml, ac mae'n cymryd awgrymiadau gweledol o gyfryngau ffasiwn a chynhyrchion technoleg defnyddwyr. Mae offer sy'n seiliedig ar gamera yn cefnogi sganio a thalu, ac mae nodweddion realiti estynedig yn caniatáu i gwsmeriaid ragolygu cynnyrch cyn prynu. Roedd yr ailgynllun wedi'i seilio ar ymchwil defnyddwyr helaeth ac ar adborth cwsmeriaid, a chynyddodd ymgysylltiad defnyddwyr ar ôl y lansiad.

The Recognition

About the Gwobr Arian A' Design Award

Mae Macy’s App Redesign Primary Function: Rhaglen Siopa Symudol yn enillydd Gwobr Arian A' Design Award, cydnabyddiaeth hynod fawreddog a roddir i ddyluniadau o'r radd uchaf, hardd a thrawiadol. Mae enillwyr Arian yn weithiau tra disglair a hynod greadigol sydd yn darlunio arbenigedd, dawn a chraffter rhagorol eu dylunwyr. Disgwylir i Macy’s App Redesign Primary Function: Rhaglen Siopa Symudol fod yn waith gwych ac esiampl, yn nodedig o broffesiynol ac yn ddwfn arloesol. Mae'r dyluniad buddugol hwn o Wobr Arian A' Design Award yn ddyfais hynod nodedig a edmygir sydd yn elwa ac yn symud ymlaen ffiniau celf, gwyddoniaeth, dylunio a thechnoleg. Mae Macy’s App Redesign Primary Function: Rhaglen Siopa Symudol yn greadigaeth y cenfigennir wrthi yn eang, sydd yn deffro dyheadau, yn cyflwyno teimladau cadarnhaol ac yn cynnau rhyfeddod a syndod.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties
In 2019, we redesigned Macys app in direct response to customer feedback that our site was in need of improvement. We launched a new app design that was clean, simple, and fashion-inspired. User engagement increased dramatically following the launch of the new design.
Dimensions & Packaging
We developed native apps for Android and iOS platforms.
Tags
Macys, Macys App, App, Redesign, UX, user experience, fashion, e-commerce
Production Technology
We utilized native app technologies, including camera-based features for scan and pay, and augmented reality features.
Design Challenge
The creative challenges for this project included creating a user friendly, fashion-inspired design at scale while supporting a variety of business goals for a large and complex traditional organization. Culture transformation was crucial to realize and operationalize the new design.
Research
Extensive user experience research was performed over the course of the project, including user surveys, user interviews, A/B testing, formal usability lab testing, remote usability testing, and guerrilla-style usability tests conducted at Macys stores.
Inspiration
The design of our new app was inspired by premier fashion media and leading consumer technology products, and our goal was to create a clean, simple, and fashion-inspired design that would help differentiate Macys from it's competitors.
Project Duration
The project started in October 2018 and finished in October 2019. The team members were based in San Francisco and New York.
Operation Flow
Users can access the app via a smartphone or table. The new app design streamlines user purchases through a simpler, cleaner, and fashion-inspired design.
Team Members
Willy Lai
Dave Torres
Olchi Skant
Ricky J Li
Tussanee Garcia-Shelton
Philis Liu
Amanda Richardson
Stephanie Houle
Image Credits
Images courtesy of Macys.

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