Hilfe Punkt Aplicación Móbil by Ladan Zadfar

Hilfe Punkt Aplicación Móbil by Ladan Zadfar is a highly esteemed winner of the very prestigious 2024 A' Design Award de Ferro in Deseño de Tecnoloxías Móbiles, Aplicacións e Software Competition Category.

FerroMóbil· 2024

Hilfe Punkt Aplicación Móbil

by Ladan Zadfar

Client: Creator Studio

A' Design Award de Ferro Winner in Móbil Category

20,399

Verified Award Winner

Verify Award Status for #159948

Visit Site View at A' Design Award Press Release Award Badge

Colors

The Design

About Hilfe Punkt Aplicación Móbil

Migrar implica enfrontarse a normas descoñecidas, especialmente sen coñecemento do idioma. O Hilfe Punkt serve como unha luz de guía, simplificando o camiño dos recén chegados ao proporcionar diferentes servizos como obter citas e recibir actualizacións informativas. Adaptado para diversos grupos, rompe as barreiras lingüísticas, ofrecendo soporte na lingua nativa para unha comunicación clara coas autoridades. De forma crucial, adapta a información en función da localización dos usuarios. A súa misión é a adaptación rápida, facilitando unha integración fluída.

The Recognition

About the A' Design Award de Ferro

Hilfe Punkt Aplicación Móbil gañou o A' Design Award de Ferro, un recoñecemento prestixioso outorgado a bos deseños que cumpren os requisitos profesionais e industriais esperados de creacións ben deseñadas. Os gañadores Ferro demostran a gran habilidade, a alta especialización, a comprensión experta e a capacidade creativa dos seus creadores. Espérase que Hilfe Punkt Aplicación Móbil sexa unha creación moi apreciada, admirada e querida que é práctica e innovadora. Este deseño gañador do A' Design Award de Ferro integra as mellores prácticas do sector e ten características técnicas competentes ligadas ao saber facer e ao talento. Hilfe Punkt Aplicación Móbil é respectado pola súa minuciosidade e está deseñado para proporcionar melloras na calidade de vida que axudan a facer do mundo un lugar mellor.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties: A communicative app that aids newcomers in Germany,clarifying legal procedures without confusion and supporting them through it.Tailored for diverse groups, it outlines mandatory and optional activities and legalities,offering different services. Breaking language barriers,it offers information in newcomers' native tongues,facilitating clear communication with authorities.Crucially,HilfePunkt tailors essential information based on users' locations,recognizing regional rule variations in Germany.
Dimensions & Packaging: The app is designed to be adjusted when using Android or IOS operating systems and different phone sizes.
Tags: HilfePunkt, Termin, Flüchtling, Neuankömmling, Deutschland, Sprachbarriere, Anmeldung, Angebote, Checkliste, Asylgesetz, UX, UI
Production Technology: The design process unfolded employing a suite of tools: Figma, Photoshop, Adobe XD,and Illustration.Commencing with conceptualization and meticulous needs analysis,special attention was given to the app's appointment-giving services.Designers worked diligently to ensure users' calendars remained uncluttered,prioritizing a seamless experience.Through careful wireframing,elements were strategically placed to enhance usability, culminating in thoughtful visual decisions aligned with project goals.
Design Challenge: Our greatest hurdle was serving the vulnerable asylum seeker group, meaning sensitive information. To preserve confidentiality and trust, we established a separate system. Here, no user data reaches us; access is solely through the user's social worker. Additionally, we are facing the challenge of convincing officials to embrace this new approach, navigating communication barriers, and highlighting its merits.
Research: In order to design an app that provides classified, short and yet accurate information to the user, the designers needed to do extensive research and check everything with the authorities. On the other hand, to ensure whether they took the right approach and how much such an approach is needed, the designers conducted research in the form of questionnaires and interviews from both involved groups, newcomers and officials who are dealing with them. The results were incredibly positive and effective.
Inspiration: By migrating, one grapples with unfamiliar rules,especially without language knowledge.The designers, seasoned migrants,feared missing vital regulations!They longed for a clear guide for newcomers,lost in the internet maze.Enter HilfePunkt: a beacon of clarity,simplifying the path for newcomers, offering essential guidance,step by step.With a gentle hand, HilfePunkt aims to ease the strain of settling in a foreign land,providing newcomers with the tools to navigate bureaucracy and law with ease.
Project Duration: The project started in February 2023 in Germany
Operation Flow: HilfePunkt redefines newcomers' integration in Germany, bridging relocation complexities with comfort and knowledge.It provides two different lists of activities one for mandatory activities such as city hall registration,and one for optional activities such as different courses one can take!The users will recieve notifications over what is going to change such as possible bus strikes.HilfePunkt also prevents appointment collisions so all recieved appointments will be set in a reasonable manner.
Team Members: Ladan Zadfar
Image Credits: Ladan Zadfar