ʻO Atria Convergence Technologies Polokalamu Kelepona Paʻalima no ke Kelepaʻa na Naseer Ahmed and Siva Teja Boddeti he mea lanakila hanohano loa o ka 2024 A' Design Award Kala ma ka Māhele Hoʻokūkū Hoʻolālā Pilina, Launa a me ʻIke Mea Hoʻohana.
KalaPilina· 2024
Atria Convergence Technologies Polokalamu Kelepona Paʻalima no ke Kelepaʻa
na Naseer Ahmed and Siva Teja Boddeti
Mea Kūʻai: Act
Mea Lanakila A' Design Award Kala ma ka Māhele Pilina
Mea Lanakila i Hōʻoia ʻIa
Hōʻoia i ke Kūlana Makana no #159375Ka Hoʻolālā
E Pili Ana iā Atria Convergence Technologies Polokalamu Kelepona Paʻalima no ke Kelepaʻa
ʻO Atria Convergence Technologies he ʻaoʻao hoʻohana polokalamu paʻalima i hana ʻia no kekahi hui lawelawe kelepaʻa. Hiki i nā mea kūʻai ke hoʻoponopono i nā lawelawe, nā mea hana a me nā uku ma kahi hoʻokahi ma o ka polokalamu. Ua hoʻonoho ʻia nā hana pinepine i loko o kekahi mau ʻanuʻu liʻiliʻi e mālama i ka manawa. Hoʻonohonoho ka ʻōnaehana ʻike akāka i ka ʻikepili, no laila maʻalahi ka loaʻa ʻana o kēlā me kēia hiʻohiʻona. Hoʻoponopono ʻia ka ʻikepili e like me ka hana a ka mea hoʻohana, a kākoʻo nā makana kūpaʻa i ke komo ʻana. Hoʻokomo ʻia nā hiʻohiʻona palekana e kūkulu i ka hilinaʻi. Hiki ke hoʻohui ʻia nā hiʻohiʻona hou ma hope ma muli o ke ʻano modular o ka ʻōnaehana.
Ka Hoʻomaikai
E Pili Ana i ka A' Design Award Kala
Ua lanakila ka hoʻolālā Atria Convergence Technologies Polokalamu Kelepona Paʻalima no ke Kelepaʻa i ka A' Design Award Kala, he ʻike hoʻohanohano nui loa i hāʻawi ʻia i nā hoʻolālā kiʻekiʻe loa, nani a kupaianaha. He mau hana ʻālohilohi loa a hana noʻeau nui nā lanakila Kala e hōʻike ana i ka loea, ka makakoho a me ka ʻoi aku o ka noʻonoʻo o kā lākou poʻe hoʻolālā. Manaʻo ʻia ʻo ka hoʻolālā Atria Convergence Technologies Polokalamu Kelepona Paʻalima no ke Kelepaʻa he hana kupaianaha, kūlana ʻoi aku, ʻoihana kiʻekiʻe a hou loa. ʻO kēia hoʻolālā i lanakila i ka A' Design Award Kala he mea hoʻokumu kūpono loa, mahalo ʻia e hāʻawi i ka pōmaikaʻi a hoʻoneʻe i nā palena o ka hana noʻeau, ka ʻepekema, ka hoʻolālā a me ka ʻenehana. He mea i ʻeleu ʻia e nā mea he nui ka hoʻolālā Atria Convergence Technologies Polokalamu Kelepona Paʻalima no ke Kelepaʻa e hoʻāla i ka makemake, lawe mai i nā manaʻo maikaʻi a hoʻāla i ka kamahaʻo a me ka mahalo.
Ma Hope o ka Hoʻolālā
ʻEke Nūhou
Nā hōʻoia, nā lālā hui a me nā kikoʻī ʻenehana i hāʻawi ʻia e ka mea hoʻolālā.
- Nā ʻAno Kūʻokoʻa
- This projects revolves around creating better user engagement through cross-selling and pushing new products, understanding customer expectations, expanding the app while maintaining strong functional performance, considering design expectations based on user personas and language, ensuring modularity, flexibility for future features, enabling discoverability of individual features, and making most used transactions minimal effort to save user time and buy time for other features.
- Nā Ana a me ka Hoʻopili
- not applicable
- Nā Lepili
- Digital Product design, Telecommunications, ACT, Customer App, Mobile App
- ʻEnehana Hana
- A thorough analysis of data collected from user research interviews, competitor analysis, and design audits was conducted to prioritize features, develop user journey maps, and establish user personas. Following this, an information architecture (IA) was crafted to systematically organize and categorize content, ensuring an intuitive structure for user navigation. Wireframes were created and designs for the screens were finalized by building on a visual design language suitable for their brand.
- Pilikia Hoʻolālā
- Because of time constraints, user research was unable to gather insights from a broad demographic of users representing different target audiences of act. Hence, the insights obtained were relatively limited in scope, primarily focusing on tier 1 users.
At each stage of wireframes, we validated our designs with the dev team to ensure that all the designs are catering to the existing database and apis as well. There were multiple decisions taken and iterations produced to validate those as well. - Noiʻi
- The research aims to gather user feedback on act's platform, identifying areas for improvement and enhancing satisfaction and engagement. one-on-one interviews and usability testing provided personalized insights, revealing challenges like confusion during onboarding and trust issues with payment flow.
- Hoʻoulu Manaʻo
- Act fibernet developed the act app to improve user engagement and provide a seamless digital experience. by strategically promoting new products, enhancing wi-fi analysis, and aligning with user preferences, they aim to increase engagement. comprehensive user research, including analysis of competitors like airtel helped identify areas for improvement. furthermore, a design audit, competitor analysis were conducted to inspire improvements in user engagement, ensuring a smooth experience.
- Ka Lōʻihi o ka Papahana
- The project started in march 2023 and finished in september 2023 at lollypop design studio, Bangalore
- Kaʻina Hana
- This project enhanced act's customer experience by focusing on key aspects: personalization, user control & freedom, building trust, and interaction & incentivization. It included tailoring content based on user behavior, offering seamless management of services and devices, establishing trust through security and reliable support, and increasing engagement with features like gamification and loyalty rewards.
- Nā Lālā Hui
- Akshitaa Raj
Naman Trikala
Ishita Srivastava
Twinkle Budhraja
Rajabutheen HS
Gowtham Selvaraj
Muhammad Najah T P
Naseer Ahmed A
A Rajeev Radhakrishnan Nair
Kākoʻo ʻIa
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Nā Hoʻolālā Pili
E ʻimi i nā hoʻolālā lanakila hou mai ka māhele like, i koho ʻia ma ka waiwai.
