My Jcb App Daim Npav Qiv Nyiaj los ntawm Fourdigit Inc.

Qhov qauv tsim My Jcb App Daim Npav Qiv Nyiaj los ntawm Fourdigit Inc. yog tus yeej muaj nqis heev ntawm qhov khoom plig 2025 A' Design Award Kub hauv Pawg Sib Tw Tsim Thev Naus Laus Zis Xov Tooj, Apps thiab Software.

KubXov Tooj· 2025

My Jcb App Daim Npav Qiv Nyiaj

los ntawm Fourdigit Inc.

Tus Neeg Siv: JCB Co., Ltd.

Tus Yeej A' Design Award Kub hauv Pawg Xov Tooj

82,129

Tus Yeej Khoom Plig Tau Txheeb Xyuas

Txheeb Xyuas Qhov Xwm Txheej Khoom Plig rau #167269

Mus Saib Lub Vev Xaib Saib ntawm A' Design Award Tsab Xov Xwm Daim Phiaj Khoom Plig

Xim

Qhov Tsim

Txog My Jcb App Daim Npav Qiv Nyiaj

Lub koom haum lag luam Nyij Pooj muab qhov tseem ceeb rau kev ntseeg tau hauv kev muab kev pab cuam tshaj li kev tsim kho thev naus laus zis tshiab. Qhov kev pib kho dua tshiab lub platform tau tsom mus rau kev tsim kom muaj lub hauv paus ruaj khov thaum sib npaug kev nyab xeeb thiab kev yooj yim. Raws li cov neeg siv cov lus tawm tswv yim, qhov kev pib no tau siv peb yam tseem ceeb. Kev nkag tau zoo tshaj plaws rau cov haujlwm tshwj xeeb uas siv ntau zaus xws li saib daim ntawv qhia nyiaj txiag thiab pauv cov ntsiab lus. Cov zaub uas tsim rau tus kheej uas muab qhov tseem ceeb rau cov ntaub ntawv raws li keeb kwm kev siv. Tus qauv tsim uas huv si thiab zoo nkauj uas txhawb nqa JCB kev ntseeg tau thiab kev tso siab.

Qhov Lees Paub

Txog A' Design Award Kub

My Jcb App Daim Npav Qiv Nyiaj yog tus yeej ntawm A' Design Award Kub, ib qho kev lees paub muaj meej mom heev uas muab rau cov qauv tsim qib ib, zoo kawg nkaus thiab tshwj xeeb. Cov neeg yeej Kub yog cov khoom tsim tshiab heev, pom deb heev thiab ci ntsa iab uas qhia txog kev txawj ntse, kev txawj thiab lub zog ntawm cov kws tsim qauv. My Jcb App Daim Npav Qiv Nyiaj xav tias yuav yog ib qho kev tsim uas tau txais kev qhuas ntau, tsim kev nyiam tshiab thiab loj uas ua rau muaj nqi tsis tau muaj dua. Cov qauv tsim yeej A' Design Award Kub no yog ib qho haujlwm zoo kawg nkaus thiab muaj kev hwm uas pab tau ntau thiab nthuav dav ciam teb ntawm kev kos duab, kev tshawb fawb, kev tsim qauv thiab thev naus laus zis. My Jcb App Daim Npav Qiv Nyiaj ua rau muaj kev xav tau heev, txhawb kev mob siab, txhawb kev tsim tshiab thiab ua rau peb xav tsis thoob.

Tom Qab Qhov Tsim

Pob Xov Xwm

Cov credit, cov neeg pab thiab cov ntsiab lus kev txawj ntse muab los ntawm tus tsim.

Yam Tshwj Xeeb: The application promptly notifies users and provides guidance on the appropriate actions in the event of potential fraudulent activity, enabling users to take immediate steps.
For high-grade cardholders, the application offers integrated concierge services, such as restaurant reservations, that can be completed entirely within the application.
Qhov Loj & Ntim: Usage Status at a Glance: The app provides a clear and accessible view of usage history.
Statement Management: The app allows for efficient sorting and filtering for quick access.
Security Status Visuals: The app displays the security status of the cards in use, and it notifies users of recommended changes to settings as needed.
Customizable UI: Personalize card design for one’s preferences.
Online Concierge: Complete reservations and tasks via the app, previously done only via calls.
Cov Ntsiab Lus: FinTech, DigitalInclusion, SecViz, HCD, Finance, Card
Thev Naus Laus Zis Tsim Khoom: - The development process, utilizing agile methodology with scrum teams, involved comprehensive research including input from 20,000 users and interviews with over 50, to analyze strengths and weaknesses. Multiple user personas were established and verified through design processes during the two-year planning and development phase.
- Post-release optimization continues through regular user testing and feedback integration, resulting in an intuitive UI/UX that enhances user experience.
Kev Sib Tw Tsim Qauv: The application renewal process required a significant investment of time to determine appropriate UI and service implementations that would address users' concerns regarding fraud and overspending.
Through repeated user interviews and leveraging business expertise, it was determined that visualizing security status would be key to solving these challenges.
The solution includes features such as a "Security Setting Status" that displays security levels through color indicators.
Kev Tshawb Fawb: The research objective was to redefine the app experience by balancing security and convenience to reduce card fraud risks.
Surveys, interviews, and usability testing revealed users' desire to view security status within the app. This led to the implementation of new security screens, achieving integrated value delivery through both card and application security features.
Security visualization provides user confidence and leads to increased usage, as demonstrated by an App Store rating of 4.6.
Kev Txhawb Siab: In Japan’s growing cashless society, JCB developed its member application under the concept of "Card-App Integration." The application has been renewed with features addressing challenges such as difficulty in tracking card usage and increasing fraud risks. The platform aims to support all users regardless of financial literacy, creating a secure and convenient service experience that can be relied on while working to establish new value in card services.
Lub Sij Hawm Ua Hauj Lwm: This renewal project commenced in April 2021 and was initiated in November 2023, with ongoing continuous improvements.
Txheej Txheem Ua Hauj Lwm: - The application displays the card security status, allowing users to execute necessary actions through the most direct pathways with minimum steps.
- Personalization features based on membership levels have been redesigned to enhance the concierge service for high-grade cardholders, ensuring a seamless reservation completion experience within the application.
- Easy-to-read fonts, adjustable sizes, and simplified financial expressions create intuitive operability for users with varying needs.
Cov Tswv Cuab Pab: Produce: Ken Kotsugi
Creative Direction: Takehiro Suenari
Direction: Takeshi Hamabe, Naohiko Sakata, Koji Machida, Koki Nakanishi, Minori Suzuki, Akiko Ishii, Junichiro Suzuki, Yuko Takemura, Chisato Koji, Takeshi Nakao, Takehiro Taguchi, Kaoruko Kusunose, Hikaru Saito, Taro Aizawa, Masanori Kinoshita
Design: Tomoki Toi, Masatsugu Hori, Arisa Terui