Hilfe Punkt Ngwa Ekwentị Mkpanaka by Ladan Zadfar

Hilfe Punkt Ngwa Ekwentị Mkpanaka by Ladan Zadfar is a highly esteemed winner of the very prestigious 2024 Ihe Nrite A' Design Award nke Igwe in Nhazi Teknụzụ Mkpanaka, Ngwa na Sọftụwia Competition Category.

IgweMkpanaka· 2024

Hilfe Punkt Ngwa Ekwentị Mkpanaka

by Ladan Zadfar

Client: Creator Studio

Ihe Nrite A' Design Award nke Igwe Winner in Mkpanaka Category

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The Design

About Hilfe Punkt Ngwa Ekwentị Mkpanaka

Ịkwaga n'ala ọhụrụ na-eweta nsogbu ịghọta iwu na usoro dị iche iche, karịsịa mgbe mmadụ amaghị asụsụ ebe ahụ. Hilfe Punkt na-arụ ọrụ dị ka ìhè nduzi, na-eme ka ụzọ ndị ọbịa dị mfe site n'inye ọrụ dị iche iche dị ka inweta nhọrọ oge nleta na ịnata ozi ọhụrụ. E mere ya maka ndị dị iche iche, ọ na-ewepu mgbochi asụsụ, na-enye nkwado n'asụsụ obodo maka nkwurịta okwu doro anya na ndị ikike. Ihe dị mkpa bụ na ọ na-ahazi ozi dabere n'ebe ndị na-eji ya nọ. Ebumnuche ya bụ ime ka mgbanwe dị ngwa ngwa, na-enyere aka maka njikọta na-enweghị nsogbu.

The Recognition

About the Ihe Nrite A' Design Award nke Igwe

Hilfe Punkt Ngwa Ekwentị Mkpanaka meriri A' Design Award nke Igwe, nnabata dị ugwu e nyere design ndị dị mma nke na-emezu ihe ndị a chọrọ n'ọrụ na ụlọ ọrụ nke a na-atụ anya n'ihe e kere eke ndị e mere nke ọma. Ndị meriri na Igwe na-egosi nka buru ibu, ọkachamara dị elu, nghọta ọkachamara na ikike imepụta nke ndị kere ha. A na-atụ anya na Hilfe Punkt Ngwa Ekwentị Mkpanaka ga-abụ ihe e kere eke a na-asọpụrụ nke ukwuu, a na-eto na a hụrụ n'anya nke bụ ihe bara uru ma dị ọhụrụ. Design a meriri A' Design Award nke Igwe na-ejikọta ụzọ kacha mma nke ụlọ ọrụ ma nwee àgwà teknụzụ kwesịrị ekwesị jikọtara na ihe ọmụma na talent. A na-asọpụrụ Hilfe Punkt Ngwa Ekwentị Mkpanaka maka nlezianya ya ma e mere ya ka ọ nye mmeziwanye ndụ nke na-enyere aka ime ka ụwa bụrụ ebe ka mma.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties: A communicative app that aids newcomers in Germany,clarifying legal procedures without confusion and supporting them through it.Tailored for diverse groups, it outlines mandatory and optional activities and legalities,offering different services. Breaking language barriers,it offers information in newcomers' native tongues,facilitating clear communication with authorities.Crucially,HilfePunkt tailors essential information based on users' locations,recognizing regional rule variations in Germany.
Dimensions & Packaging: The app is designed to be adjusted when using Android or IOS operating systems and different phone sizes.
Tags: HilfePunkt, Termin, Flüchtling, Neuankömmling, Deutschland, Sprachbarriere, Anmeldung, Angebote, Checkliste, Asylgesetz, UX, UI
Production Technology: The design process unfolded employing a suite of tools: Figma, Photoshop, Adobe XD,and Illustration.Commencing with conceptualization and meticulous needs analysis,special attention was given to the app's appointment-giving services.Designers worked diligently to ensure users' calendars remained uncluttered,prioritizing a seamless experience.Through careful wireframing,elements were strategically placed to enhance usability, culminating in thoughtful visual decisions aligned with project goals.
Design Challenge: Our greatest hurdle was serving the vulnerable asylum seeker group, meaning sensitive information. To preserve confidentiality and trust, we established a separate system. Here, no user data reaches us; access is solely through the user's social worker. Additionally, we are facing the challenge of convincing officials to embrace this new approach, navigating communication barriers, and highlighting its merits.
Research: In order to design an app that provides classified, short and yet accurate information to the user, the designers needed to do extensive research and check everything with the authorities. On the other hand, to ensure whether they took the right approach and how much such an approach is needed, the designers conducted research in the form of questionnaires and interviews from both involved groups, newcomers and officials who are dealing with them. The results were incredibly positive and effective.
Inspiration: By migrating, one grapples with unfamiliar rules,especially without language knowledge.The designers, seasoned migrants,feared missing vital regulations!They longed for a clear guide for newcomers,lost in the internet maze.Enter HilfePunkt: a beacon of clarity,simplifying the path for newcomers, offering essential guidance,step by step.With a gentle hand, HilfePunkt aims to ease the strain of settling in a foreign land,providing newcomers with the tools to navigate bureaucracy and law with ease.
Project Duration: The project started in February 2023 in Germany
Operation Flow: HilfePunkt redefines newcomers' integration in Germany, bridging relocation complexities with comfort and knowledge.It provides two different lists of activities one for mandatory activities such as city hall registration,and one for optional activities such as different courses one can take!The users will recieve notifications over what is going to change such as possible bus strikes.HilfePunkt also prevents appointment collisions so all recieved appointments will be set in a reasonable manner.
Team Members: Ladan Zadfar
Image Credits: Ladan Zadfar