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Easy PT Easy 물리치료 트리아지 애플리케이션 by Stacey Chen

Easy PT Easy 물리치료 트리아지 애플리케이션 by Stacey Chen is a highly esteemed winner of the very prestigious 2026 A' Design Award 철상 in 모바일 기술, 애플리케이션 및 소프트웨어 디자인 Competition Category.


철모바일· 2026

Easy PT Easy 물리치료 트리아지 애플리케이션

by Stacey Chen

Client: Stacey Chen

A' Design Award 철상 Winner in 모바일 Category

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Verified Award Winner

Verify Award Status for #173959

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The Design

About Easy PT Easy 물리치료 트리아지 애플리케이션

Easy PT Easy는 물리치료를 처음 받는 환자들이 명확하고 충분한 정보를 바탕으로 치료 여정을 밟아갈 수 있도록 안내하는 모바일 애플리케이션이다. 번거로운 서류 작업은 간소화된 온보딩 프로세스로 대체된다. 증상 자가 진단 도구는 사용자가 자신의 통증을 이해하도록 돕고, 직접 연결 경로를 통해 일반의의 진료 의뢰 없이도 물리치료사와 연결될 수 있다. 공감할 수 있는 사례 예시와 간결한 인터페이스는 불안감을 덜어주고 신뢰를 형성한다. 이 애플리케이션은 환자가 자신의 회복 과정에 능동적으로 참여할 수 있도록 돕기 위해 개발되었다.

The Recognition

About the A' Design Award 철상

Easy PT Easy 물리치료 트리아지 애플리케이션, 이 작품은 A' Design Award 철상 수상작으로, 잘 디자인된 창작물에 기대되는 전문적·산업적 요건을 충족하는 좋은 디자인에 수여되는 권위 있는 인정입니다. 철상 수상작은 창작자의 뛰어난 기술, 높은 전문성, 전문가다운 이해, 창의적 역량을 보여 줍니다. Easy PT Easy 물리치료 트리아지 애플리케이션, 이 작품은 높이 평가받고 감탄과 사랑을 받는 창작물로서 실용적이고 혁신적일 것으로 기대됩니다. 이 철상 수상 디자인은 업계 모범 사례를 통합하며 노하우와 재능으로 연결된 유능한 기술적 특성을 갖추고 있습니다. Easy PT Easy 물리치료 트리아지 애플리케이션, 이 작품은 철저함으로 존중받으며 삶의 질을 개선하여 세상을 더 나은 곳으로 만들도록 디자인되었습니다.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties
Easy PT-Easy a user-friendly app that guides first-time physical therapy patients through a clear, informed care journey. It replaces paperwork with a streamlined onboarding process, offers symptom self-assessment tools, and connects users directly with PTs, removing the need for a general doctor referral. Through relatable case examples and intuitive design, it eases anxiety, builds trust, and empowers patients to take an active role in their recovery.
Dimensions & Packaging
As a digital product, Easy PT-Easy was designed for mobile platforms with a responsive UI adaptable to various screen sizes. It was prototyped using Figma, focusing on accessibility, touch-friendly interaction, and clear visual hierarchy. The app features symptom check tools, narrative-based onboarding, and direct PT connection pathways, all optimized for user flow efficiency and emotional clarity in first-time physical therapy experiences.
Tags
App Design, UIUX, User Experience Design, User Interface Design, Design Reserach, Mobile App, Physical Therapy, PT, Virtual Triage
Production Technology
Stacey Chen employed human-centered design methods, beginning with qualitative research through interviews and journey mapping to identify user pain points. She synthesized insights into key design goals: clarity, empathy, and accessibility. Low-fidelity wireframes and user flows were iterated based on feedback, leading to a refined prototype. The final design emphasizes intuitive interaction, storytelling, and efficient onboarding tailored to first-time PT patients.
Design Challenge
The hardest part was addressing patients’ emotional uncertainty while navigating the complexity of the healthcare system. Social stigma around injury and limited access to clear information made it difficult for users to trust or engage early. Technological limitations in existing PT systems and privacy concerns also posed challenges. Overcoming these meant designing a solution that felt human, safe, and intuitive, bridging gaps in empathy, access, and communication.
Research
This project used qualitative research to understand the emotional and practical challenges of starting physical therapy. The goal was to uncover patient pain points and gaps in the process. Interviews and surveys were conducted with both patients and clinicians. Insights revealed confusion, fear, and a lack of clear guidance. These findings shaped a design that simplifies the PT journey, improves communication, and encourages early engagement, benefiting both healthcare systems and patient well-being.
Inspiration
Having gone through a serious accident, Stacey Chen experienced firsthand the confusion and anxiety surrounding physical therapy. This inspired her to investigate how design could ease that journey. Through interviews with patients and clinicians, she identified critical gaps in communication and preparedness. The resulting design blends empathetic storytelling with intuitive tools to guide users, reduce anxiety, and improve access to physical therapy.
Project Duration
The project started in January 2024 in Chicago and finished in June 2024 in Chicago.
Operation Flow
Easy PT-Easy guides users step by step, starting with a simple introduction and relatable story to ease anxiety. Users answer a few questions about their pain, and the app helps them understand what might be happening. It then connects them directly to a physical therapist. No doctor visit needed. By setting clear expectations and using friendly language, the app helps patients feel more prepared, supported, and confident about starting their recovery journey.
Image Credits
Image #1: Illustrator Stacey Chen, Easy PTeasy, 2024. Image #2: Illustrator Stacey Chen, Easy PTeasy, 2024. Image #3: Illustrator Stacey Chen, Easy PTeasy, 2024. Image #4: Illustrator Stacey Chen, Easy PTeasy, 2024. Image #5: Illustrator Stacey Chen, Easy PTeasy, 2024.

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