Ko te hoahoa Ling Taupānga Taupātuhi nā Qian Wan he kaitoa whakahirahira o te 2023 A' Design Award Rino i te Wāhanga Whakataetae Hoahoa Hangarau Pūkoro, Tono me te Pūmanawa.

RinoPūkoro· 2023

Ling Taupānga Taupātuhi

nā Qian Wan

Kiritaki: Qian Wan

Kaitoa o te A' Design Award Rino i te Wāhanga Pūkoro

20,987

Kaitoa Tohu Manatokohia

Manatokohia te Tūnga Tohu mō #144682

Tirohia i te A' Design Award Pānui Pāpāho Tohu Tohu

Ngā Tae

Te Hoahoa

Mō Ling Taupānga Taupātuhi

Ko Ling he taupānga pūkoro taupātuhi mātauranga e whakarato ana i ngā rauemi ako tūturu mō te tōkeke, te kanorau me te whakaurunga hei āwhina i ngā ākonga o Haina nō tāwāhi ki te ako me te aukati i te whakahāweatanga me te whakawhiu. Ka tūhono hoki te taupānga i ngā kaiwhakamahi ki ngā puna pūrongo take e whakawhirinaki ai o tō rātou kura. Mā te tauwhitiwhitinga kōrero tangata-nui, ka māmā ake te kōrero mō ngā kaupapa uaua.

Te Whakamihi

Mō te A' Design Award Rino

Ko Ling Taupānga Taupātuhi te toa o te A' Design Award Rino, he whakaaetanga whai mana e hoatu ana ki ngā hoahoa pai e whakatutuki ana i ngā hiahia ngaio me te ahumahi e tūmanakohia ana mai i ngā mahi kua hoahoatia pai. Ko ngā toa Rino e whakaatu ana i te pukenga nui, te tohungatanga teitei, te māramatanga mātanga me te kaha auaha o ō rātou kaihanga. E tūmanakohia ana ko Ling Taupānga Taupātuhi he mahi whakanuia, whakamīharotia, aroha nui, he whaihua, he auaha hoki. Ko tēnei hoahoa i toa i te Rino e whakakotahi ana i ngā tikanga pai rawa o te ahumahi, ā, he āhuatanga hangarau pūkenga tōna e hono ana ki te mōhio me te pūmanawa. E whakahonoretia ana a Ling Taupānga Taupātuhi mō tōna tōtika, ā, i hoahoatia hei whakapai ake i te kounga o te oranga me te āwhina i te ao kia pai ake.

I Muri i te Hoahoa

Kete Pāpāho

Ngā whakamihi, ngā mema o te rōpū me ngā taipitopito hangarau i whakaratohia e te kaihoahoa.

Āhuatanga Motuhake: Ling is a mobile based educational purposed chatbot that provides real time inquiry functionality and learning resources about equity, diversity, and inclusion to help Chinese international student to identify and prevent discrimination and harassment that happened to them. The app also connects users to their school’s trustful case report sources.
Inenga & Pēketanga: The app is designed for iOS.
Tūtohu: Social Equity, Chatbot, mobile app design, User experience, Information Architecture
Hangarau Whakanao: I used Miro board to synthesize research findings. The interface design was done through Figma, Sketch, Figma, and Illustrator.
Wero Hoahoa: It was hard to initiate such a difficult topic with people who experienced racial discrimination. Sharing my own stories that resonate with people helped me drive the conversation. I also found that much existing research has been done only on post-discrimination experience, but it doesn't cover all the needs. People often didn't realize when things happened, not to mention to look for help in time. After mapping out their journey, I realized that lack of knowledge leads to those consequences.
Rangahau: I interviewed 11 Chinses international students who are currently studying in the USA and who had experienced racial discrimination. I mapped their journey, mood, and reaction with the user journey to identify the design opportunity. Then I did literature research to learn how to measure racial discrimination systematically.
Whakaaweawe: COVID19 has driven racism and violence against Asians. Chinese international students who are coming from a very distinct culture study abroad, and are new to a culture. They are less sensitive to racial discrimination when it is happening to them. Although those aggressions are often subtle, they can be just as harmful to health and well-being.
Roanga o te Kaupapa: The project started in June 2021 in LA and finished in August 2022 in Seattle
Rerenga Mahi: The first time users will be asked to connect with their student account so that the app will provide the most easy to access and trustful resource for the students. When users are not sure if they experienced racial discrimination, simply by chatting with Ling, she will use a conversation based approach to identify the racial discrimination types step by step and provide support by connecting users with their school’s EDI department.