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Hilfe Punkt موبایل اپلیکیشن by Ladan Zadfar

Hilfe Punkt موبایل اپلیکیشن by Ladan Zadfar is a highly esteemed winner of the very prestigious 2024 د اوسپنې A' Design Award جایزه in د ګرځنده ټکنالوژۍ، اپلیکیشنونو او سافټویر ډیزاین Competition Category.


اوسپنهګرځنده· 2024

Hilfe Punkt موبایل اپلیکیشن

by Ladan Zadfar

Client: Creator Studio

د اوسپنې A' Design Award جایزه Winner in ګرځنده Category

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The Design

About Hilfe Punkt موبایل اپلیکیشن

کډوالي د نا آشنا قوانینو سره مخ کیدل شامل دي، په ځانګړې توګه د ژبې پوهې پرته. Hilfe Punkt د لارښود رڼا په توګه خدمت کوي، د نویو راغلو لاره اسانه کوي او مختلف خدمتونه چمتو کوي لکه د ملاقاتونو ترلاسه کول او د معلوماتي تازه معلوماتو ترلاسه کول. د مختلفو ګروپونو لپاره جوړ شوی، دا د ژبې خنډونه مات کوي، د واکمنو سره د روښانه اړیکو لپاره د مورني ژبې ملاتړ وړاندې کوي. په مهم ډول، دا د کاروونکو موقعیت پر بنسټ معلومات تنظیموي. د دې ماموریت چټک تطابق دی، بې درزه ادغام پیاوړی کوي.

The Recognition

About the د اوسپنې A' Design Award جایزه

Hilfe Punkt موبایل اپلیکیشن د اوسپنې A' Design Award جایزې ګټونکی دی، یوه ویاړلې پېژندنه چې ښو ډیزاینونو ته ورکول کېږي چې هغه مسلکي او صنعتي اړتیاوې پوره کوي چې له ښه ډیزاین شویو جوړښتونو څخه تمه کېږي. د اوسپنې ګټونکي د خپلو جوړوونکو لویه مهارت، لوړه تخصص، کارپوهانه پوهه او خلاقي وړتیا ښيي. له Hilfe Punkt موبایل اپلیکیشن څخه تمه کېږي چې یو ډېر ارزښتناک، ستایل شوی او ګران جوړښت وي چې عملي او نوښتګر دی. دا د اوسپنې A' Design Award جایزې ګټونکی ډیزاین د صنعت غوره کړنلارې یو ځای کوي او وړ تخنیکي ځانګړتیاوې لري چې له پوهې او استعداد سره تړلي دي. Hilfe Punkt موبایل اپلیکیشن د خپل دقت له امله درناوی کېږي او د ژوند د کیفیت داسې ښه والی وړاندې کولو لپاره ډیزاین شوی چې نړۍ یو ښه ځای ګرځولو کې مرسته کوي.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties
A communicative app that aids newcomers in Germany,clarifying legal procedures without confusion and supporting them through it.Tailored for diverse groups, it outlines mandatory and optional activities and legalities,offering different services. Breaking language barriers,it offers information in newcomers' native tongues,facilitating clear communication with authorities.Crucially,HilfePunkt tailors essential information based on users' locations,recognizing regional rule variations in Germany.
Dimensions & Packaging
The app is designed to be adjusted when using Android or IOS operating systems and different phone sizes.
Tags
HilfePunkt, Termin, Flüchtling, Neuankömmling, Deutschland, Sprachbarriere, Anmeldung, Angebote, Checkliste, Asylgesetz, UX, UI
Production Technology
The design process unfolded employing a suite of tools: Figma, Photoshop, Adobe XD,and Illustration.Commencing with conceptualization and meticulous needs analysis,special attention was given to the app's appointment-giving services.Designers worked diligently to ensure users' calendars remained uncluttered,prioritizing a seamless experience.Through careful wireframing,elements were strategically placed to enhance usability, culminating in thoughtful visual decisions aligned with project goals.
Design Challenge
Our greatest hurdle was serving the vulnerable asylum seeker group, meaning sensitive information. To preserve confidentiality and trust, we established a separate system. Here, no user data reaches us; access is solely through the user's social worker. Additionally, we are facing the challenge of convincing officials to embrace this new approach, navigating communication barriers, and highlighting its merits.
Research
In order to design an app that provides classified, short and yet accurate information to the user, the designers needed to do extensive research and check everything with the authorities. On the other hand, to ensure whether they took the right approach and how much such an approach is needed, the designers conducted research in the form of questionnaires and interviews from both involved groups, newcomers and officials who are dealing with them. The results were incredibly positive and effective.
Inspiration
By migrating, one grapples with unfamiliar rules,especially without language knowledge.The designers, seasoned migrants,feared missing vital regulations!They longed for a clear guide for newcomers,lost in the internet maze.Enter HilfePunkt: a beacon of clarity,simplifying the path for newcomers, offering essential guidance,step by step.With a gentle hand, HilfePunkt aims to ease the strain of settling in a foreign land,providing newcomers with the tools to navigate bureaucracy and law with ease.
Project Duration
The project started in February 2023 in Germany
Operation Flow
HilfePunkt redefines newcomers' integration in Germany, bridging relocation complexities with comfort and knowledge.It provides two different lists of activities one for mandatory activities such as city hall registration,and one for optional activities such as different courses one can take!The users will recieve notifications over what is going to change such as possible bus strikes.HilfePunkt also prevents appointment collisions so all recieved appointments will be set in a reasonable manner.
Team Members
Ladan Zadfar
Image Credits
Ladan Zadfar

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