Intelehealth 'upega Tafa'ilagi Feavea'i by Vishal Jadhav - Prismic Reflections

Intelehealth 'upega Tafa'ilagi Feavea'i by Vishal Jadhav - Prismic Reflections is a highly esteemed winner of the very prestigious 2023 A' Design Award Apamemea in Mamanu Fa'asavali Competition Category.

ApamemeaFa'asavali· 2023

Intelehealth 'upega Tafa'ilagi Feavea'i

by Vishal Jadhav - Prismic Reflections

Client: Intelehealth

A' Design Award Apamemea Winner in Fa'asavali Category

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Verified Award Winner
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Colors

The Design

About Intelehealth 'upega Tafa'ilagi Feavea'i

E sili atu i le 400 miliona tagata i le lalolagi atoa e le maua le avanoa i tausiga faʻalesoifua maloloina ma le tele o i latou e mai nuʻu i tua. O le Intelehealth mobile application e fesoasoani i tagata faigaluega soifua maloloina e ofoina atu nei auaunaga i nofoaga mamao. Ae ui i lea, e ala i le upega tafaʻilagi e mafai e fomaʻi ona tuʻuina atu faʻatalanoaga i le onosaʻi. Prismic Reflections na toe faʻatulagaina uma talosaga e foia ai faʻafitauli e pei o le faʻaitiitia o le taimi e maeʻa ai galuega, faʻaogaina le faʻaogaina i le maualalo o fesoʻotaʻiga telefoni feaveaʻi, faʻaitiitia le taimi o aʻoaʻoga, faʻataʻitaʻiga faigofie o suʻesuʻega o maʻi, faigofie le faʻatulagaina o tofiga ma le siakiina.

The Recognition

About the A' Design Award Apamemea

O le A' Design Award Apamemea na manumalo ai Intelehealth 'upega Tafa'ilagi Feavea'i, o se faamaoniga matuā mamalu e tuuina atu i mamanu ese e iloga i le fatufatuaʻi, le atamai ma le poto. O ē manumalo i le Apamemea o mea e iai le tomai atoa ma fatufatuaʻi mataʻina e faamaonia ai le poto masani tele, le mafaufau ma le atamai o tagata mamanu. E faamoemoeina Intelehealth 'upega Tafa'ilagi Feavea'i e avea ma mea e vivii tele, ua pelepelea, e iloga i le tomai faapolofesa ma mea fou. O lenei mamanu na manumalo i le A' Design Award Apamemea e tuufaatasia ai faiga sili i le faatufugaga, saienisi, mamanu ma tekonolosi ma e sili ona lelei i le mataituina o mea itiiti. Intelehealth 'upega Tafa'ilagi Feavea'i e faamalieina matagofie manaʻoga, pa i manaʻo, faalataina lagona ma faaosofia le fia iloa.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties: Over 400 million people all over the world don't have access to basic health care and majority of them are from rural areas. Intelehealth Mobile app helps community health workers to take these services to the remote areas and using web app doctors can serve remotely. We redesigned the new User Experience to solve challenges like reducing time to complete task, easy navigation, reduce training time, clear diagnosis process, seamless doctor appointment booking and make tracking easy.
Dimensions & Packaging: The design is made for android mobile application and web application. The same design is used for developing progressive web app - PWA
Tags: UX, UI, Design, User Interface, Telehealth, Mobile Application, Web Application
Production Technology: User-Centered Design Approach, applied various qualitative and quantitive research methods to identify and articulate problem statement and to arrive various solution ideas. Ideas are iterated several times, tested to arrive on final design solution.
Design Challenge: Empathising with people in rural areas, their struggle in using digital platforms, understanding their constraints, language barrier and coming up with very simple, obvious, easy to understand solutions was hardest part in the project. Enabling application to even work in no network area, updating user with current status and setting up the right expectations while usage was another challenge.
Research: Used research methods - user interviews, empathy maps, competitive benchmarking, stakeholder workshops, card sorting, surveys, usability testing to identify & articulate problem statement and to arrive various solution ideas.
Inspiration: In rural area, community health workers plays a crucial role where availability of doctors are rare. Since community health worker come villages, they struggle in navigating app features, working in no network area, capturing patient symptoms etc. Multilingual Mobile App is designed with deep research for understanding mental model, aspirations, daily tasks and accessibility constraints of underprivileged people. Web application is made for remote doctors to improve their work efficiency.
Project Duration: Project started in January 2022 and completed in Octorber 2022. This project was executed remotely by different team members, Design Studio headquarter is in Nashik.
Operation Flow: Mobile application can be used by health workers and community health workers on their mobile device while examining patients. Web application is used from doctors on the laptops or desktops, while reviewing patient details, online visit booking, conducting a live call or prescribing a medication to them.
Team Members: Vishal Jadhav, Rohit Shimpi, Vishakha Thole, Raj Varma and Neha Varma, Intelehealth Client Team
Image Credits: - Free for commercial use Images used from: Unsplash.com

- Royalty free images purchased, paid licensed obtained from: shutterstock.com
License details of all images can be found in PDF Document attached with submission entry