Karya Pure1 Service Experience Primary Function: Website Katalog Layanan ku The Pure1 Team nyaéta pamenang anu dihormat pisan tina 2021 A' Design Award Perak anu bergengsi dina Katégori Kompetisi Wéb.
PerakWéb· 2021
Pure1 Service Experience Primary Function: Website Katalog Layanan
Klién: Pure Storage
Pamenang A' Design Award Perak dina Katégori Wéb
Pamenang Panghargaan anu Diverifikasi
Verifikasi Status Panghargaan pikeun #119708Désain
Ngeunaan Pure1 Service Experience Primary Function: Website Katalog Layanan
Pure1 Service Experience nyaéta hiji website katalog layanan pikeun manggihan sarta ngalanggan panyimpenan awan (cloud) katut layanan profésional. Unggal layanan ditampilkeun salaku kartu dina grid nu responsif nu bisa nyaluyukeun kana rupa-rupa ukuran layar. Kaca détail nembongkeun conto pamakéan sarta harga, ari saran nu dibantu ku AI ngabantu palanggan ngabandingkeun pilihan. Paménta uji coba atawa cutatan bisa dilakukeun ku dua kali klik, sarta Order Tracker nembongkeun kamajuan unggal paménta. Maksudna nyaéta ngajadikeun langganan kana layanan bisnis sasederhana ngiluan hiji rarancang streaming.
Pangakuan
Ngeunaan A' Design Award Perak
Pure1 Service Experience Primary Function: Website Katalog Layanan mangrupa juara A' Design Award Perak, pangakuan anu luar biasa bergengsi anu dipasihkeun ka desain kelas luhur, endah jeung matak kagum. Para juara Perak téh karya anu pohara cemerlang jeung pohara kréatif anu ngagambarkeun kaahlian, bakat jeung kapinteran para désainerna. Pure1 Service Experience Primary Function: Website Katalog Layanan diharepkeun jadi karya anu éndah, karya andalan anu pohara profésional jeung pohara inovatif. Desain juara A' Design Award Perak ieu mangrupa panemuan anu pohara kasohor jeung dikagumi anu mangpaat sarta ngamajukeun watesan seni, élmu, desain jeung téknologi. Pure1 Service Experience Primary Function: Website Katalog Layanan mangrupa kréasi anu pohara diirikeun anu ngahudang kahayang, ngabawa rasa positip, jeung ngahudangkeun rasa heran jeung kagum.
Di Balik Désain
Kit Pers
Krédit, anggota tim sareng detil téknis anu disayogikeun ku désainer.
- Sipat Unik
- The Pure1 Service Experience is designed to make subscribing to Pure Storage services as simple as signing up for video streaming plans. With this goal in mind, Pure1 team has designed a transparent and automated digital journey that simplifies discovery, ordering, and tracking. Have trouble deciding? AI-assisted recommendations help customers make the right choice. Ready to buy? A quote request takes just two clicks, and the Order Tracker provides up-to-the-minute status for easy tracking.
- Diménsi & Bungkusan
- The design embodies a modular concept at its core with each service presented as a card. The cards are laid out on a responsive grid that smoothly adapts to different viewports across browsers and devices. The card detail page further exemplifies the modular concept by flexibly displaying each section based on the requirements of each service type. Adding an elegant touch to the UX, CSS animations and Lottie Files are used diligently to add navigation cues and delights to the interactions.
- Tag
- Pure1, Pure as-a-Service, Pure Storage, web services, Storage as-a-Service, cloud, cloud storage, SaaS
- Téknologi Produksi
- The initial concept of the design was created as wireframes in Figma. Through internal stakeholder reviews and external user feedback, the design evolved and hardened over time into polished comps and interactive prototypes. The development team implemented the design using a combination of Bootstrap, AngularJS, and Pure1 CSS libraries on the front end, and a sophisticated stack of backend technologies such as AWS messaging services, MongoDB, and KairosDB.
- Tantangan Desain
- The Service Experience design project happened during a time when Pure Storage was undergoing a major rebranding so the team partnered very closely with Marketing Creatives to ensure this design followed this new language while ensuring that it fits harmoniously within the existing Pure1 environment. Through tight collaborations with the Marketing team and other business units, the team delivered a simple service workflow that captures the essence of the new modern look and feel of the rebrand.
- Panalungtikan
- The Pure1 team performed a combination of competitive benchmarking, internal reviews, and user validations with the objective of delivering a simple self-guided customer experience. By applying learnings during wireframing, the team iterated on the design over multiple stages of business feedback, then tested the design through Figma prototypes to collect feedback from potential customers. After release, the team monitored usage via Google Analytics, and used the data to fine-tune the design.
- Inspirasi
- Companies across industries are rapidly evolving their IT infrastructure to be cloud- and subscription-based, opening doors for a new level of IT infrastructure agility and cost flexibility. While the design industry has done a good job making E-commerce easy for B2C websites, online buying of IT services remains a big challenge in B2B. Pure1 team was inspired to design a first class digital journey for customers to discover, learn, and subscribe to services to help accelerate this evolution.
- Durasi Proyék
- This project was a collaboration between multidisciplinary teams at Pure Storage. The project started around mid-2020, with the initial release of Pure1 Service Experience in January 2021. Team members are primarily located in Bellevue, Washington and Mountain View, California.
- Alur Operasi
- When customers log into Pure1, they navigate to the Service Catalog to explore a wide range of services such as cloud storages, backup services, and professional services. To evaluate a service they click through to the Details page to view use cases and detailed pricing information. On the same page, they can request a trial or a quote in just two clicks. Once a request is created, customers can use the Order Tracker to view request progress, and schedule professional services if they desire.
- Patén
- Pure1® and logo are registered trademarks of Pure Storage
- Anggota Tim
- Pure1 Design, Engineering, and Product team
- Krédit Gambar
- All images and video contents used in this submission are properties of Pure Storage
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