Pure1 Service Experience Ẹ̀rọ Ìtòsọ́nà: Wẹ́ẹ̀bùsáìtì Àkójọ Ìṣẹ́ láti ọwọ́ The Pure1 Team

Pure1 Service Experience Ẹ̀rọ Ìtòsọ́nà: Wẹ́ẹ̀bùsáìtì Àkójọ Ìṣẹ́ láti ọwọ́ The Pure1 Team jẹ́ aṣẹ́gun olókìkí púpọ̀ ti 2021 Àmì-ẹ̀yẹ Fàdákà A' Design Award nínú Ẹ̀ka Ìdíje Àpẹẹrẹ Ojú-ìwé Ayelujára.

FàdákàAyelujára· 2021

Pure1 Service Experience Ẹ̀rọ Ìtòsọ́nà: Wẹ́ẹ̀bùsáìtì Àkójọ Ìṣẹ́

látọ̀wọ́ The Pure1 Team

Oníbàárà: Pure Storage

Aṣẹ́gun Àmì-ẹ̀yẹ Fàdákà A' Design Award nínú Ẹ̀ka Ayelujára

37,726

Aṣẹ́gun Àmì Ẹ̀yẹ Tí a Jẹ́rìísí

Jẹ́rìísí Ipò Àmì Ẹ̀yẹ fún #119708

Ṣàbẹ̀wò Ojú Òpó Wo ní A' Design Award Ìwé Ìròyìn Àmì Ẹ̀yẹ

Àwọ̀

Àpẹrẹ Náà

Nípa Pure1 Service Experience Ẹ̀rọ Ìtòsọ́nà: Wẹ́ẹ̀bùsáìtì Àkójọ Ìṣẹ́

Pure1 Service Experience jẹ́ wẹ́ẹ̀bùsáìtì àkójọ ìṣẹ́ fún ṣíṣàwárí àti fún fífọwọ́sí sí ìtọ́jú dátà lórí àwọsánmà àti sí àwọn ìṣẹ́ ọ̀jọ̀gbọ́n. A ṣàfihàn ìṣẹ́ kọ̀ọ̀kan gẹ́gẹ́ bí káàdì lórí gírídì tí ó lè yí padà tí ó sì ń báramu pẹ̀lú onírúurú ìwọ̀n àwòjú. Ojú-ìwé àwọn àlàyé fi àwọn àpẹẹrẹ ìlò àti iye owó hàn, nígbà tí àwọn àbá tí AI ṣèrànwọ́ ń ràn àwọn oníbàárà lọ́wọ́ láti fi àwọn àṣàyàn wéra. A lè ṣe ìbéèrè fún ìdánwò tàbí fún ìwọ̀n owó ní ìtẹ̀ méjì péré, Órdà Trákà sì ń fi ìlọsíwájú ìbéèrè kọ̀ọ̀kan hàn. Èròngbà náà ni láti mú kí fífọwọ́sí sí àwọn ìṣẹ́ iṣòwò rọrùn bíi bí ẹni ń dara pọ̀ mọ́ ètò strímù.

Ìdánimọ̀ Náà

Nípa Àmì-ẹ̀yẹ Fàdákà A' Design Award

Pure1 Service Experience Ẹ̀rọ Ìtòsọ́nà: Wẹ́ẹ̀bùsáìtì Àkójọ Ìṣẹ́ jẹ́ olùborí Àmì-ẹ̀yẹ Fàdákà A' Design Award, ìdánimọ̀ onípọ̀nlé lọ́nà àrà ọ̀tọ̀ tí a fún àwọn àwòṣe ìpele gíga jùlọ tó dára tó sì ń kan ọkàn. Àwọn olùborí Fàdákà jẹ́ àwọn iṣẹ́ tó ń tàn yòò gidigidi tó sì ní ìṣẹ̀dá púpọ̀ tí wọ́n ń ṣàfihàn ìmọ̀ ìjìnlẹ̀, ẹ̀bùn àti ìmọ̀ràn àwọn olùṣàwòṣe wọn. A retí pé Pure1 Service Experience Ẹ̀rọ Ìtòsọ́nà: Wẹ́ẹ̀bùsáìtì Àkójọ Ìṣẹ́ yóò jẹ́ iṣẹ́ àgbàyanu, àpẹẹrẹ rere, ti ọ̀jáfáfá lọ́nà tó ṣe pàtàkì tó sì ní ìmúṣẹ̀dá tuntun jinlẹ̀. Àwòṣe tó borí Àmì-ẹ̀yẹ Fàdákà A' Design Award yìí jẹ́ ohun ìmúṣẹ̀dá tó hàn gbangba gidigidi tí a mọrírì tó ń ṣe anfàní tó sì ń tì ààlà iṣẹ́ ọnà, sáyẹ́ǹsì, àwòṣe àti ìmọ̀-ẹ̀rọ síwájú. Pure1 Service Experience Ẹ̀rọ Ìtòsọ́nà: Wẹ́ẹ̀bùsáìtì Àkójọ Ìṣẹ́ jẹ́ ẹ̀dá tí ọ̀pọ̀lọpọ̀ ń ṣe ìlara, tó ń jí ìfẹ́ inú, tó ń mú ìmọ̀lára rere wá tó sì ń jí ìyàlẹ́nu àti ìyanu.

Lẹ́yìn Àpẹrẹ Náà

Àkójọ Ìròyìn

Àwọn ẹ̀tọ́, àwọn ọmọ ẹgbẹ́ àti àlàyé ìmọ̀ ẹ̀rọ tí olùṣàpẹrẹ pèsè.

Àwọn Ohun Àkànṣe: The Pure1 Service Experience is designed to make subscribing to Pure Storage services as simple as signing up for video streaming plans. With this goal in mind, Pure1 team has designed a transparent and automated digital journey that simplifies discovery, ordering, and tracking. Have trouble deciding? AI-assisted recommendations help customers make the right choice. Ready to buy? A quote request takes just two clicks, and the Order Tracker provides up-to-the-minute status for easy tracking.
Ìwọ̀n àti Àpò: The design embodies a modular concept at its core with each service presented as a card. The cards are laid out on a responsive grid that smoothly adapts to different viewports across browsers and devices. The card detail page further exemplifies the modular concept by flexibly displaying each section based on the requirements of each service type. Adding an elegant touch to the UX, CSS animations and Lottie Files are used diligently to add navigation cues and delights to the interactions.
Àwọn Àkọlé: Pure1, Pure as-a-Service, Pure Storage, web services, Storage as-a-Service, cloud, cloud storage, SaaS
Ìmọ̀-ẹ̀rọ Ìṣelọ́pọ̀: The initial concept of the design was created as wireframes in Figma. Through internal stakeholder reviews and external user feedback, the design evolved and hardened over time into polished comps and interactive prototypes. The development team implemented the design using a combination of Bootstrap, AngularJS, and Pure1 CSS libraries on the front end, and a sophisticated stack of backend technologies such as AWS messaging services, MongoDB, and KairosDB.
Ìpèníjà Àpèsè: The Service Experience design project happened during a time when Pure Storage was undergoing a major rebranding so the team partnered very closely with Marketing Creatives to ensure this design followed this new language while ensuring that it fits harmoniously within the existing Pure1 environment. Through tight collaborations with the Marketing team and other business units, the team delivered a simple service workflow that captures the essence of the new modern look and feel of the rebrand.
Ìwádìí: The Pure1 team performed a combination of competitive benchmarking, internal reviews, and user validations with the objective of delivering a simple self-guided customer experience. By applying learnings during wireframing, the team iterated on the design over multiple stages of business feedback, then tested the design through Figma prototypes to collect feedback from potential customers. After release, the team monitored usage via Google Analytics, and used the data to fine-tune the design.
Ìmísí: Companies across industries are rapidly evolving their IT infrastructure to be cloud- and subscription-based, opening doors for a new level of IT infrastructure agility and cost flexibility. While the design industry has done a good job making E-commerce easy for B2C websites, online buying of IT services remains a big challenge in B2B. Pure1 team was inspired to design a first class digital journey for customers to discover, learn, and subscribe to services to help accelerate this evolution.
Àkókò Iṣẹ́ Àkànṣe: This project was a collaboration between multidisciplinary teams at Pure Storage. The project started around mid-2020, with the initial release of Pure1 Service Experience in January 2021. Team members are primarily located in Bellevue, Washington and Mountain View, California.
Ìlànà Ìṣiṣẹ́: When customers log into Pure1, they navigate to the Service Catalog to explore a wide range of services such as cloud storages, backup services, and professional services. To evaluate a service they click through to the Details page to view use cases and detailed pricing information. On the same page, they can request a trial or a quote in just two clicks. Once a request is created, customers can use the Order Tracker to view request progress, and schedule professional services if they desire.
Àwọn Ìwé-ẹ̀rí Ohun-Ìmọ̀: Pure1® and logo are registered trademarks of Pure Storage
Àwọn Ọmọ Ẹgbẹ́: Pure1 Design, Engineering, and Product team
Ìfọwọ́sí Àwòrán: All images and video contents used in this submission are properties of Pure Storage