iDwell Isoftware Yokuphatha Ubudlelwano Namakhasimende by Maria Roen

iDwell Isoftware Yokuphatha Ubudlelwano Namakhasimende by Maria Roen is a highly esteemed winner of the very prestigious 2023 Umklomelo Webhulonzi we-A' Design Award in Ukudizayina I-Inthafeyi Competition Category.

IbhulonziI-Inthafeyi· 2023

iDwell Isoftware Yokuphatha Ubudlelwano Namakhasimende

by Maria Roen

Client: iDWELL

Umklomelo Webhulonzi we-A' Design Award Winner in I-Inthafeyi Category

17,750

Verified Award Winner

Verify Award Status for #149737

View at A' Design Award Press Release Award Badge

Colors

The Design

About iDwell Isoftware Yokuphatha Ubudlelwano Namakhasimende

iDwell iyisoftware yokuphatha ubudlelwano namakhasimende eyakhelwe ukuphathwa kwezakhiwo. Ukuphathwa kwezakhiwo kubandakanya izinga elikhulu lolwazi, amadokhumenti kanye nabaqashi bemisebenzi. I-iDwell yenza ngokuzenzakalelayo izinqubo ezijwayelekile ukwehlisa lowo mthwalo womsebenzi. Izici zihlanganisa ukukhishwa kwamathikithi okulungisa, ukuhlangana okugcwele kwe-imeyili nokuxhumana, kanye nokusebenza ngokuzenzakalelayo kwemisebenzi. Izinhlelo zokusebenza ezihlukene zisebenzela abanikazi bezindlu nabaqashi. Ideshibhodi engaguqulwa ngokwezidingo ibonisa ukuhlaziywa kwedatha, imisebenzi nezicelo ezisavuliwe, imilayezo engakafundwa kanye nomthombo wezindaba. Uhlelo oluguquguqukayo lokuhlunga lusiza abasebenzisi ukuthi basebenze nobuningi bedatha.

The Recognition

About the Umklomelo Webhulonzi we-A' Design Award

iDwell Isoftware Yokuphatha Ubudlelwano Namakhasimende iwinile uMklomelo Webhulonzi we-A' Design Award, ukwaziswa okuhloniphekile kakhulu okunikezwa imiklamo ephawulekayo eyehlukaniswa ukudala, ubuhlakani nobukhali bengqondo. Abawinile beBhulonzi yimisebenzi enobuchule obukhulu nedala ngokumangalisayo eqinisekisa isipiliyoni esibanzi, umcabango nobuhlakani babaklami babo. iDwell Isoftware Yokuphatha Ubudlelwano Namakhasimende ilindeleke ukuba ibe yinto exatshwa kakhulu, edunyiswayo nethandwayo, enobungcweti obuphawulekayo nezinto ezintsha. Lo mklamo owinile uMklomelo Webhulonzi we-A' Design Award uhlanganisa izindlela ezinhle kakhulu ebuciko, esayensi, ekuklameni nasebuchwepheshe futhi uhamba phambili ngenxa yokunaka kwawo imininingwane. iDwell Isoftware Yokuphatha Ubudlelwano Namakhasimende iyanelisa izidingo ngokumangalisayo, ithinta izifiso, iheha imizwa futhi ikhanga ukufuna ukwazi.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties: Property management is a complex and stressful. Managers work with a large amount of information, documents and contractors. iDWELL is CRM software specially designed for property management. It automates routine processes and makes your work easier and features include maintenance ticketing, full email and communication integration, automated workflow, and separate landlord and tenant facing apps.
Dimensions & Packaging: iDWELL is an international PropTech startup developing SaaS CRM-Software for real estate and property management.
Tags: Services Design, Dashboard, Desktop Application, User Experience, User Interface, Interaction Design, Digital Interaction, SaaS, CRM-Software
Production Technology: For redesign we used Sketch, Figma, Adobe XD, After Effect, and Miro. In addition, we used many research tools as user journey maps and user stories to design the experience.
Design Challenge: The purpose of iDWELL is to provide all the necessary functions and features for real estate management. It was challenging to place all the functions of the platform, big data and analytics on one page, not overloading layout and creating an intuitive interaction for our users. We had to spend an extensive amount of time simplifying the complicated information and creating the perfect user journey.
Research: During the initial stage, we analyzed the current design and interviewed users. We found a lot of pain points that managers were experiencing, also we analyzed the market and competitors. Based on the collected information and feedback, we became aware of the scope of the problems and began to create and test hypotheses. In the process, we did a lot of A/B testing before finalizing the redesign.
Inspiration: The valuation of the global real estate market is about $300 trillion, making it one of the largest in the world. Despite its great potential, this industry is still conservative and inert. Property management is the daily oversight of residential, commercial, or industrial real estate by a third-party contractor. Generally, property managers take responsibility for day-to-day repairs and ongoing maintenance and upkeep of properties.
Project Duration: Austria
Operation Flow: On the home page, users can view a customizable dashboard with analytics, open tasks and requests, unread letters, and a news feed. To work with a large amount of data, the user can operate a flexible filter system. With the iDWELL app, tenants and owners have access to important documents such as tenancy agreements, EPCs or GSCs. Customer evaluations give you valuable feedback to help you optimise your service. All communication channels such as emails, the app, the Digital Newsboard, and your ERP system are bundled in the one platform. Using smart technology, the workflow bot provides intelligent answers to your customers’ queries and initiates further communication with the contractors you trust. Enquiries from owners and tenants can be processed automatically through the mobile CRM software, making folders a thing of the past. iDWELL has already been integrated with accounting systems such as IGEL and Real Data. That way, data about customers and properties as well as documents and tickets can be transmitted hassle-free.
Image Credits: Maria Roen