My Jcb Kredytkaart-app troch Fourdigit Inc.

My Jcb Kredytkaart-app troch Fourdigit Inc. is in heech wurdearre winner fan de tige prestizjeuze 2025 A' Design Award yn Goud yn de kompetysje-kategory Mobyle Technologyen, Applikaasjes en Software Ûntwerp.

GoudMobyl· 2025

My Jcb Kredytkaart-app

troch Fourdigit Inc.

Klant: JCB Co., Ltd.

A' Design Award yn Goud Winner yn de kategory Mobyl

82,129

Ferifiearre Priiswinner

Ferifiearje Prisstatus foar #167269

Besykje Side Besjoch by A' Design Award Parseberjocht Priisbadge

Kleuren

It Untwerp

Oer My Jcb Kredytkaart-app

De Japanske saaklike sektor jout prioriteit oan betrouberens yn tsjinstferliening boppe technologyske ynnovaasje. It platfoarm fernijingsinisjatyf rjochte him op it fêstigjen fan in feilich fundamint wylst feilichheid en gemak yn lykwicht brocht waarden. Op basis fan brûkersweromkeppeling hat it inisjatyf trije kaayeleminten ymplemintearre. Optimalisearre taakspesifike tagong foar faak brûkte funksjes lykas it besjen fan ôfrekeningen en it útwikseljen fan punten. Personalisearre werjefte dy't ynformaasje prioritearje op basis fan brûkshistoarje. In skjin, raffineare ûntwerp dat de betrouberens en fertrouwen fan JCB fersterkket.

De Erkenning

Oer de A' Design Award yn Goud

My Jcb Kredytkaart-app is in winner fan de A' Design Award yn Goud, in ekstreem prestisjeuze erkenning foar earste-klas, prachtige en treflike ûntwerpen. Goudwinners binne tige ynnovative, fisionêre en glamoureus ferbjusterjende skeppings dy't it sjeny, de wiisheid en de feardigens fan har ûntwerpers wjerspegelje. Fan My Jcb Kredytkaart-app wurdt ferwachte dat it in tige priizge, trendsettende en monumintale útfining is dy't unferlykbere wearde leveret. Dit winnende ûntwerp fan de A' Design Award yn Goud is in spektakulêr, respektearre projekt dat grutte foardielen bringt en de grinzen fan keunst, wittenskip, ûntwerp en technology ferleget. My Jcb Kredytkaart-app makket yntinse gefoelens fan begearte, stekt passy oan, stimulearret kreativiteit en fassinearret ús.

Efter it Untwerp

Parsepakket

Credits, teamleden en technyske details levere troch de ûntwerper.

Unike Eigenskippen: The application promptly notifies users and provides guidance on the appropriate actions in the event of potential fraudulent activity, enabling users to take immediate steps.
For high-grade cardholders, the application offers integrated concierge services, such as restaurant reservations, that can be completed entirely within the application.
Ofmjittingen & Ferpakking: Usage Status at a Glance: The app provides a clear and accessible view of usage history.
Statement Management: The app allows for efficient sorting and filtering for quick access.
Security Status Visuals: The app displays the security status of the cards in use, and it notifies users of recommended changes to settings as needed.
Customizable UI: Personalize card design for one’s preferences.
Online Concierge: Complete reservations and tasks via the app, previously done only via calls.
Labels: FinTech, DigitalInclusion, SecViz, HCD, Finance, Card
Produksjetechnology: - The development process, utilizing agile methodology with scrum teams, involved comprehensive research including input from 20,000 users and interviews with over 50, to analyze strengths and weaknesses. Multiple user personas were established and verified through design processes during the two-year planning and development phase.
- Post-release optimization continues through regular user testing and feedback integration, resulting in an intuitive UI/UX that enhances user experience.
Untwerpútdaging: The application renewal process required a significant investment of time to determine appropriate UI and service implementations that would address users' concerns regarding fraud and overspending.
Through repeated user interviews and leveraging business expertise, it was determined that visualizing security status would be key to solving these challenges.
The solution includes features such as a "Security Setting Status" that displays security levels through color indicators.
Undersyk: The research objective was to redefine the app experience by balancing security and convenience to reduce card fraud risks.
Surveys, interviews, and usability testing revealed users' desire to view security status within the app. This led to the implementation of new security screens, achieving integrated value delivery through both card and application security features.
Security visualization provides user confidence and leads to increased usage, as demonstrated by an App Store rating of 4.6.
Ynspiraasje: In Japan’s growing cashless society, JCB developed its member application under the concept of "Card-App Integration." The application has been renewed with features addressing challenges such as difficulty in tracking card usage and increasing fraud risks. The platform aims to support all users regardless of financial literacy, creating a secure and convenient service experience that can be relied on while working to establish new value in card services.
Projektdoer: This renewal project commenced in April 2021 and was initiated in November 2023, with ongoing continuous improvements.
Operaasjestreamferrin: - The application displays the card security status, allowing users to execute necessary actions through the most direct pathways with minimum steps.
- Personalization features based on membership levels have been redesigned to enhance the concierge service for high-grade cardholders, ensuring a seamless reservation completion experience within the application.
- Easy-to-read fonts, adjustable sizes, and simplified financial expressions create intuitive operability for users with varying needs.
Teamleden: Produce: Ken Kotsugi
Creative Direction: Takehiro Suenari
Direction: Takeshi Hamabe, Naohiko Sakata, Koji Machida, Koki Nakanishi, Minori Suzuki, Akiko Ishii, Junichiro Suzuki, Yuko Takemura, Chisato Koji, Takeshi Nakao, Takehiro Taguchi, Kaoruko Kusunose, Hikaru Saito, Taro Aizawa, Masanori Kinoshita
Design: Tomoki Toi, Masatsugu Hori, Arisa Terui