Hilfe Punkt Daim Ntawv Thov Xov Tooj Ntawm Tes by Ladan Zadfar

Hilfe Punkt Daim Ntawv Thov Xov Tooj Ntawm Tes by Ladan Zadfar is a highly esteemed winner of the very prestigious 2024 A' Design Award Hlau in Tsim Thev Naus Laus Zis Xov Tooj, Apps thiab Software Competition Category.

HlauXov Tooj· 2024

Hilfe Punkt Daim Ntawv Thov Xov Tooj Ntawm Tes

by Ladan Zadfar

Client: Creator Studio

A' Design Award Hlau Winner in Xov Tooj Category

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Verified Award Winner

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Colors

The Design

About Hilfe Punkt Daim Ntawv Thov Xov Tooj Ntawm Tes

Kev tsiv teb tsaws chaw yuav tsum sib ntaus nrog cov cai txawv, tshwj xeeb yog thaum tsis muaj kev paub lus. Hilfe Punkt ua ib qho kev qhia txoj kev, ua kom txoj kev ntawm cov neeg tuaj tshiab yooj yim los ntawm kev muab ntau yam kev pab xws li tau txais sij hawm teem thiab tau txais cov xov xwm tshiab. Tsim rau ntau pawg neeg sib txawv, nws rhuav cov kev thaiv lus, muab kev txhawb lus niam lus rau kev sib txuas lus meej nrog cov tub ceev xwm. Qhov tseem ceeb, nws kho cov ntaub ntawv raws li cov neeg siv qhov chaw nyob. Nws lub hom phiaj yog kev hloov kho sai, txhawb kev sib koom ua ke yooj yim.

The Recognition

About the A' Design Award Hlau

Hilfe Punkt Daim Ntawv Thov Xov Tooj Ntawm Tes yog tus yeej ntawm A' Design Award Hlau, ib qho kev lees paub muaj meej mom uas muab rau cov qauv tsim zoo uas ua tau raws li cov kev xav tau ntawm kev ua haujlwm thiab kev lag luam uas xav tau los ntawm cov khoom tsim zoo. Cov neeg yeej Hlau qhia txog kev txawj loj, kev paub tshwj xeeb siab, kev nkag siab ntawm cov kws tshaj lij thiab lub peev xwm tsim ntawm cov neeg tsim. Hilfe Punkt Daim Ntawv Thov Xov Tooj Ntawm Tes xav tias yuav yog ib qho khoom tsim uas neeg hwm, qhuas thiab hlub uas siv tau thiab tsim tshiab. Cov qauv tsim yeej A' Design Award Hlau no sib xyaw cov kev coj ua zoo tshaj plaws ntawm kev lag luam thiab muaj cov yam ntxwv siv tshuab txawj ntse txuas nrog kev paub thiab txuj ci. Hilfe Punkt Daim Ntawv Thov Xov Tooj Ntawm Tes tau txais kev hwm vim nws tag nrho thiab tsim los muab kev txhim kho rau lub neej uas pab ua rau lub ntiaj teb zoo dua.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties: A communicative app that aids newcomers in Germany,clarifying legal procedures without confusion and supporting them through it.Tailored for diverse groups, it outlines mandatory and optional activities and legalities,offering different services. Breaking language barriers,it offers information in newcomers' native tongues,facilitating clear communication with authorities.Crucially,HilfePunkt tailors essential information based on users' locations,recognizing regional rule variations in Germany.
Dimensions & Packaging: The app is designed to be adjusted when using Android or IOS operating systems and different phone sizes.
Tags: HilfePunkt, Termin, Flüchtling, Neuankömmling, Deutschland, Sprachbarriere, Anmeldung, Angebote, Checkliste, Asylgesetz, UX, UI
Production Technology: The design process unfolded employing a suite of tools: Figma, Photoshop, Adobe XD,and Illustration.Commencing with conceptualization and meticulous needs analysis,special attention was given to the app's appointment-giving services.Designers worked diligently to ensure users' calendars remained uncluttered,prioritizing a seamless experience.Through careful wireframing,elements were strategically placed to enhance usability, culminating in thoughtful visual decisions aligned with project goals.
Design Challenge: Our greatest hurdle was serving the vulnerable asylum seeker group, meaning sensitive information. To preserve confidentiality and trust, we established a separate system. Here, no user data reaches us; access is solely through the user's social worker. Additionally, we are facing the challenge of convincing officials to embrace this new approach, navigating communication barriers, and highlighting its merits.
Research: In order to design an app that provides classified, short and yet accurate information to the user, the designers needed to do extensive research and check everything with the authorities. On the other hand, to ensure whether they took the right approach and how much such an approach is needed, the designers conducted research in the form of questionnaires and interviews from both involved groups, newcomers and officials who are dealing with them. The results were incredibly positive and effective.
Inspiration: By migrating, one grapples with unfamiliar rules,especially without language knowledge.The designers, seasoned migrants,feared missing vital regulations!They longed for a clear guide for newcomers,lost in the internet maze.Enter HilfePunkt: a beacon of clarity,simplifying the path for newcomers, offering essential guidance,step by step.With a gentle hand, HilfePunkt aims to ease the strain of settling in a foreign land,providing newcomers with the tools to navigate bureaucracy and law with ease.
Project Duration: The project started in February 2023 in Germany
Operation Flow: HilfePunkt redefines newcomers' integration in Germany, bridging relocation complexities with comfort and knowledge.It provides two different lists of activities one for mandatory activities such as city hall registration,and one for optional activities such as different courses one can take!The users will recieve notifications over what is going to change such as possible bus strikes.HilfePunkt also prevents appointment collisions so all recieved appointments will be set in a reasonable manner.
Team Members: Ladan Zadfar
Image Credits: Ladan Zadfar