With 모바일 애플리케이션 by Jung Joo Sohn is a highly esteemed winner of the very prestigious 2024 A' Design Award 철상 in 모바일 기술, 애플리케이션 및 소프트웨어 디자인 Competition Category.

철모바일· 2024

With 모바일 애플리케이션

by Jung Joo Sohn

Client: Purdue University

A' Design Award 철상 Winner in 모바일 Category

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The Design

About With 모바일 애플리케이션

긴급 상황 발생 시, With 서비스는 대응 인력에게 필수 정보, 커뮤니케이션 도구, 의료 교육을 제공하여 상황 악화를 방지하고 신뢰를 구축하며 지역사회 참여를 강화합니다. 이 서비스의 고유한 기능은 능동적인 정보 교환을 촉진하고 신속한 출동을 우선시하며 비응급 요청을 관리하여 대응 인력의 업무 부담을 경감합니다. 사용자 친화적인 인터페이스와 광범위한 데이터베이스는 정보에 기반한 의사결정을 지원하며, 긴급 대응자 및 자원봉사자 명예의 전당은 그들의 헌신을 인정함으로써 사기를 높입니다.

The Recognition

About the A' Design Award 철상

With 모바일 애플리케이션, 이 작품은 A' Design Award 철상 수상작으로, 잘 디자인된 창작물에 기대되는 전문적·산업적 요건을 충족하는 좋은 디자인에 수여되는 권위 있는 인정입니다. 철상 수상작은 창작자의 뛰어난 기술, 높은 전문성, 전문가다운 이해, 창의적 역량을 보여 줍니다. With 모바일 애플리케이션, 이 작품은 높이 평가받고 감탄과 사랑을 받는 창작물로서 실용적이고 혁신적일 것으로 기대됩니다. 이 철상 수상 디자인은 업계 모범 사례를 통합하며 노하우와 재능으로 연결된 유능한 기술적 특성을 갖추고 있습니다. With 모바일 애플리케이션, 이 작품은 철저함으로 존중받으며 삶의 질을 개선하여 세상을 더 나은 곳으로 만들도록 디자인되었습니다.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties: 'WITH' service strengthens relationships between the burdened emergency responders and all citizens. The platform engages both ends in active information exchanges, optimizing task efficiency & safety and promoting community involvement.
Dimensions & Packaging: The project's design revolves around optimizing the user experience within mobile applications, potentially expanding to desktop applications and web browsers in the future. The mobile version was designed with iOS.
Tags: Community, Service, Emergency responders, Citizens, Safety, Honor, Volunteer
Production Technology: The design software used was Figma, Adobe Illustrator, Photoshop, and other prototype developing tools.
Design Challenge: Designing a comprehensive emergency response system poses multifaceted challenges. It requires creating an interface that enables responders to promptly mobilize and dispatch their team to emergency locations while balancing non-urgent citizen requests. The design must lower the workload of responders, providing ample resources for informed decision-making to promote trust in the public eye. Recognizing urgent medical situations is critical, necessitating features that help responders identify symptoms promptly. Equipping responders with comprehensive training, including effective communication and understanding diverse medical conditions, is essential to revolutionize citizen-responder interaction. The goal is to establish an ecosystem where information flows actively, fostering a sense of support and informed decision-making for both citizens and emergency response teams. This holistic approach involves addressing technical, communication, and trust-building aspects to create a reliable and efficient emergency response system.
Research: This research addresses the multifaceted challenges in designing comprehensive emergency response systems. The system aims to enable responders to swiftly mobilize and dispatch teams to emergency locations while balancing non-urgent and specialty-specific citizen requests. The design focuses on reducing the workload of responders, providing ample resources for informed decision-making, and fostering public trust. Recognizing the criticality of urgent situations involving undisclosed medical conditions, the research emphasizes the need to equip responders with comprehensive training that includes technical skills, effective communication, and understanding diverse medical conditions. The ultimate goal is to revolutionize the interaction between citizens and emergency responders by establishing an ecosystem that ensures active information flow, enhancing the reliability and efficiency of emergency response systems.
Inspiration: When urgent situations involving individuals with undisclosed medical conditions, it is critical for emergency responders to act appropriately. Failure to recognize symptoms may erode trust and unnecessarily escalate incidents. There is a critical need to equip these responders with comprehensive training that includes not only technical skills but also emphasizes effective communication and understanding diverse medical conditions.
Project Duration: The project started in August 2021 in West Lafayette, Indiana and was initially completed in February 2024.
Operation Flow: This service focuses on creating a system that facilitates the prompt mobilization of emergency responders, ensuring swift and accurate responses. Balancing the interface to address non-urgent citizen requests, providing a mechanism for citizens to seek help without overwhelming responders, is crucial. The design aims to lower the workload of emergency responders through intuitive interfaces, automated support systems, and comprehensive databases, fostering informed decision-making. Establishing and maintaining trust requires conveying reliability, transparency, and efficiency. Design features assist responders in identifying symptoms promptly, avoiding erosion of trust, and preventing unnecessary escalation of incidents. Comprehensive training involves designing an interface that goes beyond technical skills, incorporating effective communication and understanding diverse medical conditions. Additionally, the platform includes a 'Wall of Honor for Emergency Responders and Volunteers' to boost motivation, recognizing and commemorating the dedication and valor of those who serve. The overarching goal is to revolutionize the interaction between citizens and emergency responders through active information flow, creating an ecosystem where information is seamlessly exchanged, and both parties feel supported and informed.
Image Credits: Jung Joo Sohn, Min Suh Jang, Jenny Tang, Abigail Checkley, Phuong Bui