Hilfe Punkt Mobil Applikatioun by Ladan Zadfar is a highly esteemed winner of the very prestigious 2024 A' Design Award an Eisen in Mobil Technologien, Applikatiounen a Software Design Competition Category.
EisenMobil· 2024
Hilfe Punkt Mobil Applikatioun
by Ladan Zadfar
Client: Creator Studio
A' Design Award an Eisen Winner in Mobil Category
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- Verified Award Winner
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The Design
About Hilfe Punkt Mobil Applikatioun
Migratioun bedeit sech mat onfamilière Regelen auserneen ze setzen, besonnesch ouni Sproochkenntnisser. Den Hilfe Punkt déngt als Leitliicht, dee de Wee fir Nei-Ukëmmlingen vereinfacht andeems hien verschidde Servicer ubitt wéi d'Kréien vun Terminen an d'Erhalen vun informativen Aktualiséierungen. Ugepasst fir divers Gruppen, iwwerwënnt hien Sproochbarrièren an ubitt Ënnerstëtzung an der Mammesprooch fir kloer Kommunikatioun mat Autoritéiten. Entscheedend ass, datt hien d'Informatioun op Basis vun der Lokatioun vun de Benotzer uspast. Seng Missioun ass séier Adaptatioun, fir eng nahtlos Integratioun z'erméiglechen.
The Recognition
About the A' Design Award an Eisen
Hilfe Punkt Mobil Applikatioun ass e Gewënner vum A' Design Award an Eisen, enger prestigiéiser Unerkennung, déi un gutt Designe vergi gëtt, déi déi professionell an industriell Ufuerderunge erfëllen, déi vu gutt gestaltene Kreatioune erwaart ginn. Eisen-Gewënner weisen déi grouss Fäegkeet, déi héich Spezialiséierung, dat Expertewëssen an d'kreativ Kapazitéit vun hire Schëpfer. Et gëtt erwaart, datt Hilfe Punkt Mobil Applikatioun eng héich geschätzt, bewonnert a beléifte Kreatioun ass, déi praktesch an innovativ ass. Dëst mam Eisen ausgezeechent Design integréiert déi beschte Praktike vun der Industrie a huet kompetent technesch Eegeschaften, déi mat Know-how an Talent verbonne sinn. Hilfe Punkt Mobil Applikatioun gëtt fir seng Grëndlechkeet respektéiert a ass gestalt, d'Liewensqualitéit ze verbesseren an ze hëllefen, d'Welt zu enger besserer Plaz ze maachen.
Behind the Design
Press Kit
Credits, team members and technical details provided by the designer.
- Unique Properties
- A communicative app that aids newcomers in Germany,clarifying legal procedures without confusion and supporting them through it.Tailored for diverse groups, it outlines mandatory and optional activities and legalities,offering different services. Breaking language barriers,it offers information in newcomers' native tongues,facilitating clear communication with authorities.Crucially,HilfePunkt tailors essential information based on users' locations,recognizing regional rule variations in Germany.
- Dimensions & Packaging
- The app is designed to be adjusted when using Android or IOS operating systems and different phone sizes.
- Tags
- HilfePunkt, Termin, Flüchtling, Neuankömmling, Deutschland, Sprachbarriere, Anmeldung, Angebote, Checkliste, Asylgesetz, UX, UI
- Production Technology
- The design process unfolded employing a suite of tools: Figma, Photoshop, Adobe XD,and Illustration.Commencing with conceptualization and meticulous needs analysis,special attention was given to the app's appointment-giving services.Designers worked diligently to ensure users' calendars remained uncluttered,prioritizing a seamless experience.Through careful wireframing,elements were strategically placed to enhance usability, culminating in thoughtful visual decisions aligned with project goals.
- Design Challenge
- Our greatest hurdle was serving the vulnerable asylum seeker group, meaning sensitive information. To preserve confidentiality and trust, we established a separate system. Here, no user data reaches us; access is solely through the user's social worker. Additionally, we are facing the challenge of convincing officials to embrace this new approach, navigating communication barriers, and highlighting its merits.
- Research
- In order to design an app that provides classified, short and yet accurate information to the user, the designers needed to do extensive research and check everything with the authorities. On the other hand, to ensure whether they took the right approach and how much such an approach is needed, the designers conducted research in the form of questionnaires and interviews from both involved groups, newcomers and officials who are dealing with them. The results were incredibly positive and effective.
- Inspiration
- By migrating, one grapples with unfamiliar rules,especially without language knowledge.The designers, seasoned migrants,feared missing vital regulations!They longed for a clear guide for newcomers,lost in the internet maze.Enter HilfePunkt: a beacon of clarity,simplifying the path for newcomers, offering essential guidance,step by step.With a gentle hand, HilfePunkt aims to ease the strain of settling in a foreign land,providing newcomers with the tools to navigate bureaucracy and law with ease.
- Project Duration
- The project started in February 2023 in Germany
- Operation Flow
- HilfePunkt redefines newcomers' integration in Germany, bridging relocation complexities with comfort and knowledge.It provides two different lists of activities one for mandatory activities such as city hall registration,and one for optional activities such as different courses one can take!The users will recieve notifications over what is going to change such as possible bus strikes.HilfePunkt also prevents appointment collisions so all recieved appointments will be set in a reasonable manner.
- Team Members
- Ladan Zadfar
- Image Credits
- Ladan Zadfar
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