Umushinga Pure1 Service Experience Primary Function: Urubuga rwa Katalogi y'Serivisi wa The Pure1 Team ni uwatsinze igihembo cyubahwa cyane 2021 Igihembo cya A' Design Award cya Ifeza mu Cyiciro cy'Ihiganwa cya Urubuga rwa Interineti.
IfezaUrubuga rwa Interineti· 2021
Pure1 Service Experience Primary Function: Urubuga rwa Katalogi y'Serivisi
Umukiriya: Pure Storage
Uwatsinze Igihembo cya A' Design Award cya Ifeza mu Cyiciro cya Urubuga rwa Interineti
Uwatsinze Igihembo Yemejwe
Emeza Uko Igihembo Gihagaze ku #119708Imigereranyo
Ibyerekeye Pure1 Service Experience Primary Function: Urubuga rwa Katalogi y'Serivisi
Uburambe bwa Serivisi bwa Pure1 ni urubuga rwa katalogi y'serivisi rwo gushakisha no kwiyandikisha muri serivisi zo kubika mu ikuzimu ndetse na serivisi z'umwuga. Buri serivisi igaragazwa nk'ikarita ku rusobe ruhuza rugendera ku ngano zitandukanye z'ecran. Urupapuro rw'ibisobanuro birambuye rugaragaza uburyo bikoreshwa n'ibiciro, mu gihe inama zishingiye ku bwenge bw'ubukorano zifasha abakiriya kugereranya amahitamo. Icyifuzo cyo kugerageza cyangwa icyo gusaba igiciro gishobora gukorwa mu gukanda kabiri, naho Ikurikirana ry'Amabwiriza rikagaragaza iterambere rya buri cyifuzo. Intego ni ukugira ngo kwiyandikisha muri serivisi z'ubucuruzi bibe byoroshye nk'ukwinjira muri gahunda yo gukurikirana amashusho ku murongo.
Ishimwe
Ibyerekeye Igihembo cya A' Design Award cya Ifeza
Pure1 Service Experience Primary Function: Urubuga rwa Katalogi y'Serivisi ni uwegukanye Igihembo cya A' Design Award cya Ifeza, ishimwe ridasanzwe ry'agaciro gakomeye ritangwa ku bishushanyo byo ku rwego rwo hejuru, byiza kandi bikora ku mutima. Abegukanye Ifeza ni ibihangano by'ubuhanga bukomeye kandi bifite guhanga kwinshi, bigaragaza ubuhanga bwimbitse, impano n'ubushishozi bw'ababihanze. Pure1 Service Experience Primary Function: Urubuga rwa Katalogi y'Serivisi biteganyijwe ko izaba igihangano cy'icyitegererezo, gifite ubunyamwuga bukomeye n'udushya twimbitse. Iki gishushanyo cyegukanye Ifeza ni igihangano kizwi kandi gishimwa, gifasha kugura imbibi z'ubuhanzi, ubumenyi, ubushushanyo n'ikoranabuhanga. Pure1 Service Experience Primary Function: Urubuga rwa Katalogi y'Serivisi ni igihangano benshi bifuza, gikangura ibyifuzo, gitanga amarangamutima meza kandi gitera igitangaza.
Inyuma y'Imigereranyo
Dosiye y'Itangazamakuru
Amazina y'abagize uruhare, abagize itsinda n'amakuru y'ubuhanga byatanzwe n'umuhanzi.
- Ibintu Bidasanzwe
- The Pure1 Service Experience is designed to make subscribing to Pure Storage services as simple as signing up for video streaming plans. With this goal in mind, Pure1 team has designed a transparent and automated digital journey that simplifies discovery, ordering, and tracking. Have trouble deciding? AI-assisted recommendations help customers make the right choice. Ready to buy? A quote request takes just two clicks, and the Order Tracker provides up-to-the-minute status for easy tracking.
- Ibipimo n'Ipaki
- The design embodies a modular concept at its core with each service presented as a card. The cards are laid out on a responsive grid that smoothly adapts to different viewports across browsers and devices. The card detail page further exemplifies the modular concept by flexibly displaying each section based on the requirements of each service type. Adding an elegant touch to the UX, CSS animations and Lottie Files are used diligently to add navigation cues and delights to the interactions.
- Ibibazo Fatizo
- Pure1, Pure as-a-Service, Pure Storage, web services, Storage as-a-Service, cloud, cloud storage, SaaS
- Ikoranabuhanga ryo Guteza Imbere
- The initial concept of the design was created as wireframes in Figma. Through internal stakeholder reviews and external user feedback, the design evolved and hardened over time into polished comps and interactive prototypes. The development team implemented the design using a combination of Bootstrap, AngularJS, and Pure1 CSS libraries on the front end, and a sophisticated stack of backend technologies such as AWS messaging services, MongoDB, and KairosDB.
- Ikibazo cy'Ishusho
- The Service Experience design project happened during a time when Pure Storage was undergoing a major rebranding so the team partnered very closely with Marketing Creatives to ensure this design followed this new language while ensuring that it fits harmoniously within the existing Pure1 environment. Through tight collaborations with the Marketing team and other business units, the team delivered a simple service workflow that captures the essence of the new modern look and feel of the rebrand.
- Ubushakashatsi
- The Pure1 team performed a combination of competitive benchmarking, internal reviews, and user validations with the objective of delivering a simple self-guided customer experience. By applying learnings during wireframing, the team iterated on the design over multiple stages of business feedback, then tested the design through Figma prototypes to collect feedback from potential customers. After release, the team monitored usage via Google Analytics, and used the data to fine-tune the design.
- Ibyatumye Habaho
- Companies across industries are rapidly evolving their IT infrastructure to be cloud- and subscription-based, opening doors for a new level of IT infrastructure agility and cost flexibility. While the design industry has done a good job making E-commerce easy for B2C websites, online buying of IT services remains a big challenge in B2B. Pure1 team was inspired to design a first class digital journey for customers to discover, learn, and subscribe to services to help accelerate this evolution.
- Igihe cy'Umushinga
- This project was a collaboration between multidisciplinary teams at Pure Storage. The project started around mid-2020, with the initial release of Pure1 Service Experience in January 2021. Team members are primarily located in Bellevue, Washington and Mountain View, California.
- Uburyo bw'Imikorere
- When customers log into Pure1, they navigate to the Service Catalog to explore a wide range of services such as cloud storages, backup services, and professional services. To evaluate a service they click through to the Details page to view use cases and detailed pricing information. On the same page, they can request a trial or a quote in just two clicks. Once a request is created, customers can use the Order Tracker to view request progress, and schedule professional services if they desire.
- Patente
- Pure1® and logo are registered trademarks of Pure Storage
- Abagize Itsinda
- Pure1 Design, Engineering, and Product team
- Abafotoye
- All images and video contents used in this submission are properties of Pure Storage
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