Lifelong Online Primary Function: Websaete ea Khoebo ea Marang-rang by Centrick

Lifelong Online Primary Function: Websaete ea Khoebo ea Marang-rang by Centrick is a highly esteemed winner of the very prestigious 2021 Moputso oa Silevera oa A' Design Award in Moralo wa Websaete le Webo Competition Category.

SileveraWebo· 2021

Lifelong Online Primary Function: Websaete ea Khoebo ea Marang-rang

by Centrick

Client: Lifelong Online

Moputso oa Silevera oa A' Design Award Winner in Webo Category

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Colors

The Design

About Lifelong Online Primary Function: Websaete ea Khoebo ea Marang-rang

Lifelong Online ke websaete ea khoebo ea marang-rang e entsoeng bakeng sa ho hlahisa le ho rekisa lihlahisoa tsa boleng bo phahameng tsa bareki. Moralo o latela setaele se bonahalang se fokolang, ka tsamaiso ea mantlha, tsamaiso ea bobeli le litickers tse behiloeng ho latela sebopeho sa F se sebelisoang ho bala litaba tsa webo. Litšoaetso tsa mekhahlelo le lisefa li ile tsa entsoe hape e le tsamaiso ea grid tse ngata e hlalosang pokello ka 'ngoe. Li-carousel li totobatsa likarolo tsa lihlahisoa 'me litickers li fana ka lintlha ka potlako. Sebaka se bulehileng le meralo e nolofalitsoeng ea tlhaiso-leseling li fokotsa ho hlakahlakana 'me li tšehetsa liqeto tse potlakileng tsa ho reka.

The Recognition

About the Moputso oa Silevera oa A' Design Award

Lifelong Online Primary Function: Websaete ea Khoebo ea Marang-rang ke mohapi oa Moputso oa Silevera oa A' Design Award, kananelo e hlomphehang haholo e fuoang meralo e phahameng ka ho fetesisa, e ntle le e tsosang maikutlo. Bahapi ba Silevera ke mesebetsi e khanyang haholo le e nang le boqapi bo ikhethang e bontšang botsebi, talenta le bohlale ba baqapi ba eona. Lifelong Online Primary Function: Websaete ea Khoebo ea Marang-rang e lebelletsoe ho ba mosebetsi o motle, oa mohlala, o nang le boprofeshenale bo bonahalang le mehopolo e mecha e tebileng. Moralo ona o hapileng Moputso oa Silevera oa A' Design Award ke mohopolo o hlokomelehang haholo le o ratoang o tlisang molemo mme o sutumelletsang meeli ea bonono, mahlale, moralo le theknoloji. Lifelong Online Primary Function: Websaete ea Khoebo ea Marang-rang ke mosebetsi oo batho ba bangata ba o lakatsang, o tsosang litakatso, o tlisang maikutlo a matle le o tsosetsang ho makala le ho hlolla.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties: Centrick simplified architecture, balanced aesthetics with speed, added invention to engineer this online experience. Research proves content is consumed at amazing speeds in an "F" pattern. Important information was placed along this pattern to drive conversions. Tickers used to rapidly convey information were built into this platform. Filters re-engineered for navigation to educate and enhance user experience. A singular visual language ensured ease, efficiency and scalability.
Dimensions & Packaging: Shopify was the chosen platform. So, collections had to be re-engineered. Category tags and filters were redesigned as a multi-grid system to educate the offering of each collection. Product features drive sales. Carousels were reconstructed to showcase features, a first on this platform. Tickers, another first, were integrated to deliver efficiency and seamless communication. A clean and minimal visual style ensured aesthetics and speed, allowing the team to capture 300 shots in 32 hours.
Tags: User Experience, User Interface design, Human Centrick Design, Behaviour Design
Production Technology: It started with Centrick's obsession to make things look good, thus perform better. The design revolved around the philosophy "Minimal Maximal". Minimal in style, maximum in function. How a site is organised, dramatically affects how a customer feels. The information architecture minimised information overload, easing customer decisions. Clutter leads to fatigue, so space was used as a resting place for the eye. The 3 second rule of e-commerce was not just respected, but built around.
Design Challenge: The hardest challenge was creating a visual style that aided rapid production of assets while retaining the aesthetic value of the website. It needed a system to reduce time, cost, bringing expandability and scalability to match ease and creativity. Shopify was restrictive. It needed invention across interfaces. During a lockdown 130 products had to be catalogued in 32 hours. It required logistic planning of a whole other level. Centrick had to be uncompromising in design and engineering.
Research: Human Study was the foundation of our research methodology. They used tools like ethnography on site, retail observation, purchase decision hierarchy and mystery shopping experiments. Results proved Indian online shoppers seek value in each purchase. E-commerce sites tend to build a lot of clutter to resemble neighbourhood markets. But, this failed to find a sweet spot with online audiences. This endorsed the design philosophy "Minimal Maximal" which cleared the clutter to power sales.
Inspiration: To create this new online destination, Centrick studied human behaviour in the offline world and sought inspiration from it. In crowded market places, retention time and engagement was particularly low. Beautiful spaces seemed to better engage audiences, increase their time spent with products and thus boosted sales. However these designed spaces were synonymous with luxury and big ticket items. Centrick found a gap and bridged it. The team took inspiration from beautifully designed showrooms and coupled it with the offerings of a market place. The result was an online destination that showcased high value products in an aesthetically pleasing environment.

Given that such websites have 3 seconds before potential customers turn their backs and walk away without learning about the brand or what's on offer, this design principle changed the way e-commerce and online marketplaces were thought and designed in India.
Project Duration: The project started on 15 May 2020 and taken live on 14th July 2020. This included photography of over 130 products in 32 hours and during India's harshest lockdown. The centre for design was in Mumbai. Coding and Development was in Nasik. The brand was based in Delhi.
Operation Flow: Core navigation, secondary navigation and tickers were made to follow the “F” shaped pattern for reading web content. Care, a single click for service, extending warranties and tutorials, was placed at its very edge. They pushed the standards of Shopify and enhanced its fundamental components. They changed the construction of collections into eye catching multi grid systems. Their collective obsession to simplify and create efficient and responsive design was at the core of this website.
Team Members: Roy Menezes
Yash Chauhan
Zara Daruwalla
Malavika Shah
Anamta Shaikh