Service Design for College Enrollment Primary Function: Ukwakheka Kwesevisi Yokubhalisa Ekolishi ngu-Shantou University

Umdwebo Service Design for College Enrollment Primary Function: Ukwakheka Kwesevisi Yokubhalisa Ekolishi ngu-Shantou University ungumnqobi ohlonishwa kakhulu womklomelo odumile we-2021 Umklomelo Wesiliva we-A' Design Award Esigabeni Somncintiswano se-Inkonzo.

IsilivaInkonzo· 2021

Service Design for College Enrollment Primary Function: Ukwakheka Kwesevisi Yokubhalisa Ekolishi

ngu Shantou University

Iklayenti: Shantou University

Umnqobi we-Umklomelo Wesiliva we-A' Design Award Esigabeni se-Inkonzo

108,771

Umnqobi Womklomelo Oqinisekisiwe

Qinisekisa Isimo Somklomelo se-#120255

Buka ku-A' Design Award Isitatimende Sabezindaba Ibheji Yomklomelo

Imibala

Ukuklama

Mayelana ne-Service Design for College Enrollment Primary Function: Ukwakheka Kwesevisi Yokubhalisa Ekolishi

Ukwakheka Kwesevisi Yokubhalisa Ekolishi kuyisistimu yesevisi eyakhelwe isikhathi sokubhalisa senyuvesi. Lo mklamo uhlanganisa inkundla yokusebenzisana ku-inthanethi nendawo yangaphandle kwe-inthanethi. Enkundleni, abasebenzi bemikhandlu ehlukene bahlanganyela ekungezeni nasekubuyekezeni ulwazi lwemojula nezibalo abanesibopho sazo. Endaweni yangaphandle kwe-inthanethi, amathuluzi afana namamephu ohambo asekela ukuhlaziya, ingxoxo nezinqumo. Abafundi bathola izinsizakalo zokweluleka, ukwamukelwa kokungena, ukuqondiswa kontanga nezincwajana zokwamukelwa. Inhloso ukwenza ngcono umsebenzi kuyo yonke imikhandlu nokunciphisa ukukhathazeka kwabafundi.

Ukuqashelwa

Mayelana ne-Umklomelo Wesiliva we-A' Design Award

Service Design for College Enrollment Primary Function: Ukwakheka Kwesevisi Yokubhalisa Ekolishi iwinile uMklomelo Wesiliva we-A' Design Award, ukwaziswa okuhloniphekile ngokungajwayelekile okunikezwa imiklamo esezingeni eliphezulu, ebukekayo nethinta kakhulu. Abawinile beSiliva yimisebenzi egqamile kakhulu nedala kakhulu ebonisa ubungcweti obuphawulekayo, italente nobuhlakani babaklami babo. Service Design for College Enrollment Primary Function: Ukwakheka Kwesevisi Yokubhalisa Ekolishi ilindeleke ukuba ibe ngumsebenzi omuhle wesibonelo, onobungcweti obuphawulekayo nezinto ezintsha ezijulile. Lo mklamo owinile uMklomelo Wesiliva we-A' Design Award uyinto entsha ebonakala kakhulu nethakazelisayo esiza futhi isunduza imingcele yobuciko, isayensi, ukuklama nobuchwepheshe. Service Design for College Enrollment Primary Function: Ukwakheka Kwesevisi Yokubhalisa Ekolishi iyinto enomhawu omkhulu kuyo evusa izifiso, ilethe imizwa emihle futhi ivuse ukumangala nokuxakeka.

Ngemuva Kokuklama

Iphakheji Yabezindaba

Ama-credit, amalungu eqembu nemininingwane yobuchwepheshe ehlinzekwe ngumklami.

Izici Ezihlukile: his project through the redesign of the work model and enhances the ability to work across departm ents. Moreover, it could help students familiarize themselves with the campus through a variety of connections and services.
For the department, the project results include the definition of value goals, work mode and interactive function design. Services for students include consulting services, admission reception services, guidance services of peer and admission brochures.
Izilinganiso Nokupakisha: Physics：
Department Kit:210mm×297mm×100mm
Campus Manual：297mm×420mm
Volunteer Medal：80mm×80mm
non-physical：
Web pages based on Html for Chrome & IE & firefox
Amathegi: Service design, Web design, Visual design, Process design
Ubuchwepheshe Bokukhiqiza: The entire process consists of an online collaboration platform and offline space. The online collaboration platform allows executives to jointly add and modify the module information they are responsible for, as well as statistics data to complete their work efficiently. They can analyze, discuss and make decisions based on the information in the offline space, which provide a series of tools such as journey maps, and other methods to assist them in their judgment.
Inselele Yokudweba: Information islands and lack of effective communication are the main facing problems. Design in traditional Chinese university is subject to many administrative constraints. It is not easy to start service design at a university for the first time, especially to allow members of different departments to discuss together and participate in the process of service design-it is completely different from previous university meetings.
Ucwaningo: The project is based on the method of service design, and the research objects include two main groups: students and staff from multiple departments.
Desktop research has given us the perspective and research methods of cross departmental collaboration and student service. Participatory observations and interviews help us understand the current situation of cross-departmental work and the demands of students.
Ugqozi: We worked on this project in most departments of the school. It intends to promote the university department to understand the needs of students and provide services to help students eliminate their anxiety during the enrollment period.
In this project, we transform the work department into an organic aggregate, that allows different departments to collaborate and solve problem together. This allows the department to connect students in a sustainable way and provide the services they need.
Ubude Bephrojekthi: The project started in 2019 in China and finished in 2020 in China.
Ukuhamba Kokusebenza: We redesigned a work-flow that allows departments to collaborate together, which consists of an online collaboration platform and offline space. The collaboration platform allows them to jointly add and modify the module information, as well as statistics data to complete their work efficiently. They can analyze, discuss and make decisions based on the information in the offline space, which provide a series of tools such as journey maps, and other methods to assist them in their judgment.
Amalungu Eqembu: Ruiqi Yao, Zhenzi Pan, Ran Han, Zhongduo Jiao, Qize Wong, Zihao Chen, Sherky
Amakhredithi Ezithombe: Image #4: Photographer Zihao Chen, Department Kit, 2020.